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I have been trying to fix Outlook for three days now. With the help of Earthlink, Geek Squad, etc. I am unable to send or receive emails through through my Outlook. Web mail is fine.
*Moved from officeinsider
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I cannot send or receive emails because my one drive is full yet my email storage has over 12GB of space. Why is this? They are two separate things. one is for photos and documents, the other is for emails. This makes no sense. I have plenty of email space yet they've stopped.
I have had problems receiving emails...My lawyer told me she sent and email 3 days ago and I never got it...
Thank you everyone for your replies. The issue is now resolved.
Thankyou for your reply Irv.
How do I unlock it ?
Further to the above, I am receiving emails and can send some emails so how can it be locked ?
Kind regards
Maria Searl
My problem is with my alternate email address - ******@hotmail.com. The problem is that the address is locked and I can't unlock it. Can you either unlock it for me or delete it entirely so that I can recreate it. Please reespond. Thanks, Irv Astmann