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I am a premium subscriber. When attempting to add my gmail.com account to outlook.live.com I get an error 400 bad request "An error occurred when you tried to access your mailbox because a server with information about you and your mailbox couldn't be found."
The url it attempts to go to is: https://outlook.live.com/mail/1/?JitExp=1&state=2 and then after a few seconds of trying it goes to url: https://outlook.live.com/ and throws the error above.
I have tried clearing my cookies, browser history, incognito mode and restarting chrome browser but nothing seems to work.
Details from the error (w/o the client IP):
X-ClientId: 33370141EF824523AA8D7543DBACA371
request-id OWJiNGRlM2QtMGE2OC01OTc4LThiMGEtNTE4OGNjNzAxNjdk (Base64)
X-OWA-Error TWljcm9zb2Z0LkV4Y2hhbmdlLkRhdGEuRGlyZWN0b3J5LkFERHJpdmVyU3RvcmVB
Y2Nlc3NOb25Mb2NhbEV4Y2VwdGlvbg== (Base64)
X-OWA-Version MTUuMjAuNTg4MC4xNA== (Base64)
X-FEServer QllBUFIwN0NBMDAxMQ== (Base64)
X-BEServer RFM3UFIwMk1COTU1MQ== (Base64)
OS: MacOS Ventura 13.0.1
Chipset: M1
Browser: Chrome (Version 108.0.5359.94)
Any help would be apprecieated.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same error so deleted gmail on outlook but on trying to add it I get the same bad request error 400
Same error here. We need a fix.
Seems like they are slowly rolling out a fix. Mine started working a couple of days ago out of the blue. I didn't do anything different, just tried logging in like normal, and suddenly it was working fine again. Hopefully everyone else's will start working soon.
Same issue. Had connected my free gmail account almost a year ago, and it has always worked until just recently. I get the Error 400 bad request message.
Thank you! That is the first thing that has worked for me!!