400 Bad request from Outlook.com when attempting to add gmail.com account.

Anonymous
2022-12-08T00:48:32+00:00

I am a premium subscriber. When attempting to add my gmail.com account to outlook.live.com I get an error 400 bad request "An error occurred when you tried to access your mailbox because a server with information about you and your mailbox couldn't be found."

The url it attempts to go to is: https://outlook.live.com/mail/1/?JitExp=1&state=2 and then after a few seconds of trying it goes to url: https://outlook.live.com/ and throws the error above.

I have tried clearing my cookies, browser history, incognito mode and restarting chrome browser but nothing seems to work.

Details from the error (w/o the client IP):

X-ClientId: 33370141EF824523AA8D7543DBACA371

request-id OWJiNGRlM2QtMGE2OC01OTc4LThiMGEtNTE4OGNjNzAxNjdk (Base64)

X-OWA-Error TWljcm9zb2Z0LkV4Y2hhbmdlLkRhdGEuRGlyZWN0b3J5LkFERHJpdmVyU3RvcmVB

Y2Nlc3NOb25Mb2NhbEV4Y2VwdGlvbg== (Base64)

X-OWA-Version MTUuMjAuNTg4MC4xNA== (Base64)

X-FEServer QllBUFIwN0NBMDAxMQ== (Base64)

X-BEServer RFM3UFIwMk1COTU1MQ== (Base64)

OS: MacOS Ventura 13.0.1

Chipset: M1

Browser: Chrome (Version 108.0.5359.94)

Any help would be apprecieated.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-01-04T15:30:58+00:00

    I continue to experience the issue, no gmail synch to my outlook

    since Christmas

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  2. Anonymous
    2023-01-04T15:42:29+00:00

    I am experiencing this issue as well, Outlook works on iPhone. Deleted gmail from web instance of Office 365 to attempt to readd it and I am unable to do so.

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  3. Anonymous
    2023-01-05T11:15:59+00:00

    Same issue for me. I've been using Outlook.live with a private gmail address for years and very frustrating it now doesn't work.

    My IMPA setting have all been changed to Outlook as well.

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  4. Anonymous
    2023-01-08T15:09:59+00:00

    I'm having the same problem.

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  5. Anonymous
    2023-01-09T06:26:40+00:00

    same issues I have now, MS Team please do somthing

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