400 Bad request from Outlook.com when attempting to add gmail.com account.

Anonymous
2022-12-08T00:48:32+00:00

I am a premium subscriber. When attempting to add my gmail.com account to outlook.live.com I get an error 400 bad request "An error occurred when you tried to access your mailbox because a server with information about you and your mailbox couldn't be found."

The url it attempts to go to is: https://outlook.live.com/mail/1/?JitExp=1&state=2 and then after a few seconds of trying it goes to url: https://outlook.live.com/ and throws the error above.

I have tried clearing my cookies, browser history, incognito mode and restarting chrome browser but nothing seems to work.

Details from the error (w/o the client IP):

X-ClientId: 33370141EF824523AA8D7543DBACA371

request-id OWJiNGRlM2QtMGE2OC01OTc4LThiMGEtNTE4OGNjNzAxNjdk (Base64)

X-OWA-Error TWljcm9zb2Z0LkV4Y2hhbmdlLkRhdGEuRGlyZWN0b3J5LkFERHJpdmVyU3RvcmVB

Y2Nlc3NOb25Mb2NhbEV4Y2VwdGlvbg== (Base64)

X-OWA-Version MTUuMjAuNTg4MC4xNA== (Base64)

X-FEServer QllBUFIwN0NBMDAxMQ== (Base64)

X-BEServer RFM3UFIwMk1COTU1MQ== (Base64)

OS: MacOS Ventura 13.0.1

Chipset: M1

Browser: Chrome (Version 108.0.5359.94)

Any help would be apprecieated.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

91 answers

Sort by: Newest
  1. Anonymous
    2022-12-29T19:37:48+00:00

    Same here.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-12-29T19:08:28+00:00

    No, did not do anything. Just started working by its self.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-12-29T18:09:18+00:00

    did you do anything at all?

    sign up for google workspace?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-12-29T16:47:48+00:00

    Now it's working for me. I did nothing, but I gave it another shot today. I hope it works for everyone.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-12-28T17:07:12+00:00

    appears you have to sign up for Google workspace and pay the monthly fee

    i have not confirmed this

    Was this answer helpful?

    0 comments No comments