400 Bad request from Outlook.com when attempting to add gmail.com account.

Anonymous
2022-12-08T00:48:32+00:00

I am a premium subscriber. When attempting to add my gmail.com account to outlook.live.com I get an error 400 bad request "An error occurred when you tried to access your mailbox because a server with information about you and your mailbox couldn't be found."

The url it attempts to go to is: https://outlook.live.com/mail/1/?JitExp=1&state=2 and then after a few seconds of trying it goes to url: https://outlook.live.com/ and throws the error above.

I have tried clearing my cookies, browser history, incognito mode and restarting chrome browser but nothing seems to work.

Details from the error (w/o the client IP):

X-ClientId: 33370141EF824523AA8D7543DBACA371

request-id OWJiNGRlM2QtMGE2OC01OTc4LThiMGEtNTE4OGNjNzAxNjdk (Base64)

X-OWA-Error TWljcm9zb2Z0LkV4Y2hhbmdlLkRhdGEuRGlyZWN0b3J5LkFERHJpdmVyU3RvcmVB

Y2Nlc3NOb25Mb2NhbEV4Y2VwdGlvbg== (Base64)

X-OWA-Version MTUuMjAuNTg4MC4xNA== (Base64)

X-FEServer QllBUFIwN0NBMDAxMQ== (Base64)

X-BEServer RFM3UFIwMk1COTU1MQ== (Base64)

OS: MacOS Ventura 13.0.1

Chipset: M1

Browser: Chrome (Version 108.0.5359.94)

Any help would be apprecieated.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2022-12-30T03:57:32+00:00

    So it appears that it only functions when I use business email. I receive the same error message when I attempt to use my personal Gmail account. Really disappointed :(

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  2. Anonymous
    2022-12-29T21:39:03+00:00

    Lol, same here.

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  3. Anonymous
    2022-12-29T21:36:41+00:00

    Well mine wasn't working. Then it started working again. Then last night just stopped working. This is all ONLY on the web version. Connecting Outlook software to gmail isn't a problem and what I have my team using now. Also works on Outlook Mobile app just fine as well.

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  4. Anonymous
    2022-12-29T21:24:49+00:00

    Still not working for me. Maybe tomorrow. (Yes I know tomorrow never comes)

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  5. Anonymous
    2022-12-29T19:38:36+00:00

    I just tried again and the workflow now works. There must have been a fix rolled out on Wednesday.

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