How to stop Outlook from changing the justification of text from left aligned to fully justified.

Anonymous
2023-04-13T02:02:04+00:00

Almost all email newsletters that come to Outlook are shown with fully justified text with words auto-hyphenated at line breaks when the email is NOT sent that way from the sender. I've seen this from at least three different external senders.

How do we stop Outlook from changing the line justification of incoming emails so they are shown as they are intended by the sender?

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2024-04-10T19:17:31+00:00

Hi all,

The new Typography features are now available in production. The next step is that the feature is now being enabled by default starting with Current Channel Version 2403 (Build 17410.20000).

Since the initial release the team added controls to manage this feature in the client, Typography improvements in Word and Outlook for Windows (microsoft365.com).

Note:

  • Since this thread is old it may get locked again. If you need further help, please post a new thread.
  • There will be a new Typography article for Production shortly on https://support.microsoft.com/ 

In Outlook:

  1. The new typography features are enabled in the Reading Pane. Default values are “on” for Beta Chanel and “on” for Production starting with Channel Version 2403 (Build 17410.20000).
  2. To show the Reading Pane, click View > Reading Pane > Right or Bottom.
  3. To turn off these features in Outlook Desktop, click File > Options > Mail > Editor Options > Advanced > Reading mode, and then clear the Advanced Typography in Reading Mode checkbox.
  4. To turn off only Use Smart Justification or Use Hyphenationindividually, clear the corresponding check box.
  5. The sender can disable the features for the emails they create, and those settings will not be overwritten by settings on recipient's computer.

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Anonymous
2024-09-23T00:57:45+00:00

... Outlook now fully justifies and over-hyphenates for all email, including HTML email (sent from Mailchimp or other mass email services). The Outlook client does this at the recipient display level, and there doesn't seem to be any easy way to turn it off. Those settings might work for Outlook to Outlook, in which case, there might be an email level override that somebody can work out.

Hmm ... I haven't seen that.

It might depend very much on one's computer environment and Outlook type and version.

I'm using the MS 365 desktop (not the 'New') Outlook on Windows 11, currently at Version 2408 (Build 17928.20156). What are you using?

My advanced typography settings in File > Options > Mail > Editor Options > Advanced are "Use Advanced Typography" is OFF, and "Disable Advanced Typography for outgoing mail" is also OFF.

None of my email correspondents sees any of my messages in Advanced Typography format, regardless of the email client either of us is using. Example client apps used by my correspondents include Thunderbird, Mac Mail, Outlook for Mac and Windows, various Android and iOS mail apps, and probably some webmail apps. Some have MS 365 (personal or business) mailboxes, and others use gmail or various other types of mail service.

When I send messages from my MS 365 outlook.com account via an Android app (Aqua Mail), those messages aren't being reformatted, either.

I don't see any received messages in Advanced Typography format, either in Outlook or in other clients such as that Android client app.

So ... with "Use Advanced Typography" turned off in desktop Outlook, my messages aren't being reformatted on sending, whether or not I also turn on "Disable Advanced Typography for outgoing mail".

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  1. Anonymous
    2025-04-16T22:30:20+00:00

    The way to see the property to add to your HTML do the following:

    1. Disable Typography in Outlook (File, Options, Mail, Editor Options, Advanced), typography improvements.
    2. Send an email to yourself and then on that received email on the ribbon locate the Move column, More Move Actions, Other actions, View Source.
    3. Look for DontUseAdvancedTypographyReadingMail

    A good reference how to use this setting is this blog, Microsoft introduces controversial new “Advanced Typography” features for Outlook Classic | Knak

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  2. Anonymous
    2024-06-10T07:15:43+00:00

    My company is starting to see this 'feature' turned on with the Windows 11 migration. Has anyone had any success implementing the <w:WordDocument> tag and can provide more documentation? I've never seen it before, and I'm concerned that it's saying that we're formatting the whole email as a Word Document. I haven't been able to find anybody else posting about how to fix it, so would appreciate links to resources.

    Gabriel, as a reminder, full justification fails WCAG Understanding SC 1.4.8 (specifically the failure is F88). This has pretty serious ramifications. If a company sends a HTML email, that is part of a contract with stipulation to meet WCAG standards (i.e. most government contracts in Australia, at least), then they could be found to be in breach of contract.

    Also, obviously, I trust WCAG much more than whatever internal survey Microsoft cooked up. It's beyond aesthetics or a personal preference, this does affect real people with accessibility needs Overall, it greatly reduces my trust in Microsoft, if you're making these big internet affecting changes without real evidence behind them.

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  3. Anonymous
    2023-07-25T18:46:15+00:00

    Hi all,

    Sorry for the delay getting back. I followed up with the Outlook and Word Teams about the email justification changing.  It turns out the changes we are seeing are mostly expected and not bugs.  The teams are implementing a feature called Automated Typography.  This feature applies read only changes to emails in the Outlook Reading Pane and Word’s Read Mode to make the content more impactful and easier to read.  Please keep an open mind about the feature and give it a chance. The product team has gotten some good examples from customers where the end result of their emails looked good, more professional, and were easier to read. I will ask if I can show some of those or if they can be added in a blog article. Thank you all for the feedback.

    Next steps:

    • Feature is being turned off for production Current Channel to address feedback, including if there could be an opt out mechanism 7/25/23.
    • Product Team will publish an Insider blog explaining the feature and release info, https://insider.microsoft365.com/en-us/blog
    • Re-enable the feature for Current Channel production TBD.

    Ask:

    What changes are applied to content with Automated Typography?

    Research for the project showed that good design makes documents more believable, the authors more credible, and documents more actionable and easier to consume.  The feature's refinements apply intelligent, adaptive justification, kerning, and OpenType ligatures to the email in the reading pane.  These changes are applied automatically, without major layout changes, only when the layout scoring algorithm determines that the changes will improve the layout. 

    • Full justification with adaptive, optimal paragraph algorithm. Full justification is one of the hallmarks of fine typography, and is present in most professional book, magazine, and editorial design. Aligning the text on both the right and left creates a clear box of the text, which in turn reinforces the graphic organization and underlying structure of the page. Good justification is difficult to get right, however, so we use a high-end “optimal paragraph” algorithm which tries many ways of laying out each line in a paragraph, and chooses the layout with the most even arrangement of whitespace over the whole paragraph. Our algorithm goes a step further and if it determines that a section’s layout score is worse with justification on than with it off, it will leave it off, giving the customer the best possible layout.
    • OpenType kerning. If all letters were simply rectangles, typography would be easy. Letters (rectangles) would line up next to each other and have exactly the same visual space between them. But letters are not rectangles; they’re irregular. The capital T has a bunch of white space under it and if you just arranged letters based on their edges, then “Typography” would look more like “T ypography”. Kerning is a feature of fonts that adjusts the spacing between specific pairs to make them fit better visually. Another good example, consider the word “MUSTARD”: The capital A has the opposite problem to the T and has lots of space above it. Put them together with kerning, and the A tucks nicely under the T. Without kerning, it looks more like “MUST ARD”, which might slow readers thinking that it’s two words. More examples here.
    • OpenType ligatures. The irregular shapes of letters can sometimes clash with each other. The hook on the lowercase f can smash into the dot on the i or j, or other f’s. The tail of a y can crash into a preceding g in edgy. Ligatures are a way of substituting two or more character with a single combined letter that is specifically drawn for that case. More examples here.

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