My hotmail account has stopped working and I am unable to get into it to view emails.

So you are aware I have already gone that route and got no where. Isn't there a live person that I can talk to this is not good.

Hi,

Thank you once again for the reply.

Please note that this is a user-to-user forum which means a user is helping another user. We are not working for Microsoft. I am helping you as a user. We don't have access to users' accounts.

The above instructions that I have given should get you connected to Microsoft support via chat, please the instruction accordingly and you should be able to get to Microsoft support.

I hope this clarifies your concern.

Have you found a way to fix it? Im having the same issue

I'm having the same problem. What do I do?

My hotmail account does not receive any messages