This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
When trying to add or update my Outlook contacts information I get this error message: lpe-data.errorSaveFailed. How do I fix this?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
What I see when I try to go to the Outlook software is "The products we found in your account can't be used to activate Outlook. Is this saying that I don't have that ability? Thank you for your help.
Ottercomet2 could you please give us the steps to follow to do that? "Click on office subscription / select Outlook / edit-add contacts". Where is the office subscription, please? Thanks a million
Problem solved by clicking on my office subscription and then selecting Outlook and then editing/adding contacts. The desktop icon I was using to access mail was taking me to something called Outlook PWA - don't know how that happened but it is now corrected.
If you don't access Outlook via the correct route, you don't seem to get full functionality
me too - I can't add (save) a new contact plus my old contacts are missing - ?? Please help thank you
When trying to add or update my Outlook contacts information I get this error message: lpe-data.errorSaveFailed. How do I fix this?
I had the same experience and same error message today - August 29, 2022 is the 1st time it's happened. Didn't have the problem a week ago. Please advise.