Outlook does not reconnect after waking from sleep mode

Anonymous
2022-06-28T14:49:21+00:00

Hi,

When I leave my computer idle so it enters sleep mode outlook does not reconnect to server and cannot update the latest emails. Closing the program down and starting again means that outlook will not even open. The only way I can get outlook to open up again properly is to restart the PC.

Is there a better fix than this, as it is rather annoying than to have to restart all the time.

I can confirm I have the latest updates for windows 11 and Microsoft office programs.

Thanks

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2022-12-19T17:42:56+00:00

Thanks so much for involving yourself in this craziness. I appreciate it, and I appreciate you.

While I am a Dell user (XPS 15 9570), I don't run ExpresConnect. I hope those who do will find your tack useful and effective.

Again, thank you. I promise to share whatever I find out here.

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  1. Anonymous
    2023-04-04T09:59:57+00:00

    I use HP and I have the same issue, applications get disconnected during the day and the only way to get it back to normal is to power off an power on.

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  2. Anonymous
    2023-03-29T01:44:52+00:00

    Have the same problem.

    However, restarting Outlook does work for me. You just have to wait for it to finish "closing"; the window will disappear, but it will much longer than normal to actually close (there might be an icon in the notification area saying "outlook is closing"). Alternatively, force quit all Outlook processes using the Task Manager before attempting to restart.

    If you try to re-open Outlook immediately after it "closes" (window disappears, but it's still "closing" in the background / notification area) nothing will happen.

    I gave up a while ago! I purchased mailbird and has worked fine so far!

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  3. Anonymous
    2023-03-29T00:50:15+00:00

    Have the same problem.

    However, restarting Outlook does work for me. You just have to wait for it to finish "closing"; the window will disappear, but it will much longer than normal to actually close (there might be an icon in the notification area saying "outlook is closing"). Alternatively, force quit all Outlook processes using the Task Manager before attempting to restart.

    If you try to re-open Outlook immediately after it "closes" (window disappears, but it's still "closing" in the background / notification area) nothing will happen.

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  4. Anonymous
    2023-03-07T16:02:53+00:00

    Yes, that was the Network portion of the Dell Optimizer program, that did that. It tries to utilize both Wired and Wireless at the same time, to increase bandwidth.

    However, it seems to wreak havoc with the Microsoft Licensing portion of the program and cause offline / connecting issues.

    We are working to disable this 'feature' on all machines in our environment

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