Outlook does not reconnect after waking from sleep mode

Anonymous
2022-06-28T14:49:21+00:00

Hi,

When I leave my computer idle so it enters sleep mode outlook does not reconnect to server and cannot update the latest emails. Closing the program down and starting again means that outlook will not even open. The only way I can get outlook to open up again properly is to restart the PC.

Is there a better fix than this, as it is rather annoying than to have to restart all the time.

I can confirm I have the latest updates for windows 11 and Microsoft office programs.

Thanks

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2022-12-19T17:42:56+00:00

Thanks so much for involving yourself in this craziness. I appreciate it, and I appreciate you.

While I am a Dell user (XPS 15 9570), I don't run ExpresConnect. I hope those who do will find your tack useful and effective.

Again, thank you. I promise to share whatever I find out here.

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  1. Anonymous
    2024-01-10T21:25:02+00:00

    I have a similar issue... for the first time I have received an error message and it seems to be related to the archiving of mail... the OST file remains locked by a background process.

    After I received the message, I had a look at running processes and there was a hidden process for Outlook... I killed it off and then was able to restart Outlook.
    I am going to be disabling the archive schedule and leave it to manual... hopefully that stops Outlook from crashing.

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  2. Anonymous
    2023-10-26T10:01:03+00:00

    What happens if I don't have Google update services? How could I Identify the conflicting services with the Background Intelligent Transfer Service?

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  3. Anonymous
    2023-10-25T19:11:00+00:00

    I have been scratching my head for long time trying to figure out a solution, and then I cam across your video which fixed the issue, so thank you Professor McMillen 😊.

    Keep up the good work!

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  4. Anonymous
    2023-10-09T14:13:57+00:00

    Glad it worked for you. Hopefully others will see this,

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