AOL Generate password Sorry, this feature is not available right now!

Anonymous
2022-10-25T13:39:52+00:00

How do I get my Outlook mail working again if I cannot generate a new password. I accidently added a folder under the inbox and when I tried to delete I could not. I then lost connection to AOL and could not connect to pull my email. I went to generate a password but I keep getting this feature not available right now.

How can I get my Outlook to pull my email from AOL again?

David

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-01-19T14:35:34+00:00

Thank you

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  1. Anonymous
    2022-11-12T15:59:44+00:00

    I spent time with a CS person to no avail. She said it's on their end and will be fixed soon. I asked when and she giggled. Unfortunately, I always use Verizon email as my personal email so switching to Gmail will take time. I will just use the aol app and browser sign in and not add this email to Outlook

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  2. Anonymous
    2022-11-12T14:53:49+00:00

    HI Nelson

    I have the same problwm

    Could you clarify

    1. The only way you can regain access to your account again is by verifying your identity or resetting your password. Is this in aol or microsoft?
    2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Where do you do this?

    Elizabeth

    Hello Davidmurman! I'm Nelson and I would be glad to assist you today, I'm sorry that you are experiencing this issue.

    The only way you can regain access to your account again is by verifying your identity or resetting your password.

    Select Forgot password?

    If the Enter password window is still open select Forgot password?

    Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password.
    Get a verification code.
    Enter code and reset password.

    Thanks hope this helps.

    Warm regards
    Nelson

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  3. Anonymous
    2022-11-11T20:10:23+00:00

    This AOL issue started well over six months ago. Quite simply AOL (yahoo) stopped allowing for third party.

    The reason and previously mentioned is money. All AOL users (that don't have a third party password previously setup) MUST use mail.aol.com It forces people to use the website so your screen is filled with ADs.

    Even if you 'pay' for AOL, you still can NOT get a third party app password. You also can't recover one either. So, if you get a new computer, you can't add AOL to Outlook unless you stored the password previously.

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  4. Anonymous
    2022-11-04T17:14:41+00:00

    That is why I am no longer on AOL and now on GMAIL.

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