Using classic Outlook for Windows in business environments
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How do I get my Outlook mail working again if I cannot generate a new password. I accidently added a folder under the inbox and when I tried to delete I could not. I then lost connection to AOL and could not connect to pull my email. I went to generate a password but I keep getting this feature not available right now.
How can I get my Outlook to pull my email from AOL again?
David
Using classic Outlook for Windows in business environments
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Thank you
EUREKA!
AOL password generation is working NOW, 1:30pm EST, on January 30th, 2023. The only thing I did differently today was to KEY "Outlook 2007" into the AOL app password generator. For those of you still struggling, be specific when naming the mail-handling app AND version. Might help.
THANKS!!!!!
This worked like a champ.
Recovered the password from my computer and it worked, even though I had deleted it on the AOL website in order to set up a new one!
STILL NOT WORKING - 1-25-2023
I signed up for a trial-period account today, thinking that I would get better telephone support that way. Not so. I got a lot of apologies from the customer service agent and her supervisor, and they said they would raise it to the escalation team - but the bottom line from a half hour on the phone was that it's a known, ongoing problem, and that "management" is working on it but hasn't provided an expected date for resolution.
They said it's happening across the board, for all third party apps and for everyone - so if someone on this chain knows differently, please let us know.