Configuring preferences and options in Outlook.com
I've been using the same ID for >25 years and I remember the 2MB (yes that's correct and not a typo: 2 megabytes) limit for the total hotmail-mailbox. So yes, they HAVE come a long way.
But since what MS is telling us does not make any sense at all, is extremely conflicting and it has a large impact on people, I find most replies still very civilised.
And you know what they say: if a product is 'free', it is not the product: you are. And I am fine with that, but imho you shouldn't defend it as being 'free'.