Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Anonymous
2023-02-28T09:15:26+00:00

Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand side stating in red font 'Microsoft Storage' '14.6GB used of 5GB (292%)' 'Get More Storage'. What is going on? I've had this account for 10 + years.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-05-05T18:07:40+00:00

    Hi,

    This is an unnecessary nuance. I was unable to receive emails because of this new policy, thankfully the other parties informed me that emails sent to me were bounced back and brought this issue to my attention. I have a hotmail account for a very long time and now I'm seriously thinking about switching to something else. A 5gb or even 15gb nowadays is a little. Microsoft should at least give basic email accounts a storage of 50gb or more. I hope this message makes it to the decision-makers.

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  2. Anonymous
    2023-05-05T18:04:22+00:00

    Hi,

    This is an unnecessary nuance. I was unable to receive emails because of this new policy, thankfully the other parties informed me that emails sent to me were bounced back and brought this issue to my attention. I have a hotmail account for a very long time and now I'm seriously thinking about switching to something else. A 5gb or even 15gb nowadays is a little. Microsoft should at least give basic email accounts a storage of 50gb or more. I hope this message makes it to the decision-makers.

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  3. Anonymous
    2023-05-05T18:02:49+00:00

    This is an unnecessary nuance. I was unable to receive emails because of this new policy, thankfully the other parties informed me that emails sent to me were bounced back and brought this issue to my attention. I have a hotmail account for a very long time and now I'm seriously thinking about switching to something else. A 5gb or even 15gb nowadays is a little. Microsoft should at least give basic email accounts a storage of 50gb or more. I hope this message makes it to the decision-makers.

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  4. Anonymous
    2023-05-03T01:38:25+00:00

    Microsoft are simply trying to blackmail you into buying more storage. Even if you delete OneDrive and the excess items, it wont let you send or receive for days afterwards. Really handy when you are just about to leave to go overseas.

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  5. Anonymous
    2023-04-23T01:01:27+00:00

    This is what my husband used to fix it for me . It worked !

    https://youtube.com/watch?v=5JoaU8r5w24&feature=share

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