Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Anonymous
2023-02-28T09:15:26+00:00

Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand side stating in red font 'Microsoft Storage' '14.6GB used of 5GB (292%)' 'Get More Storage'. What is going on? I've had this account for 10 + years.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-03-06T00:21:20+00:00

    Hope MS is reading these. Could be the worst marketing decision since "New Coke". Wake up MS, or Google will kick your ****

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  2. Anonymous
    2023-03-04T22:23:38+00:00

    Hi

    Your answer is just what is written on-line by Microsoft.

    I have about 3gb of my one drive storage used with files, so that should leave 2GB for more files. I have 8GB of e-mails outr of my 15gb limit. The 2 questions are 1) Is Microsoft going to stop me from sending and receiving e-mails? or, 2) Is my remaining unused with files 2GB of One Drive storage going to be used by Outlook files and therfore I will not be able to save any more files to One Drive?

    Kind regards

    Neil

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  3. Anonymous
    2023-03-04T16:46:35+00:00

    I am getting the very same message with the exact number as mentioned in your account , "6.7GB, I am 134% over capacity (5GB)". yet when I select manage account, I see that I am only using 131mb out of 5GB...an under this, there is a message saying that I have 15GB of email storage...this is a generic message they are sending to everyone, regardless if you are over the limit or not, it is very deceiving to say the least

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  4. Anonymous
    2023-03-04T15:49:14+00:00

    I dont want one drive, just my email account with my 15GB, as in the last 15 years. If i need to pay, of course will be with another company, you just prove that you are not a trustly people.

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  5. Anonymous
    2023-03-04T07:35:45+00:00

    I have the same question

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