Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Anonymous
2023-02-28T09:15:26+00:00

Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand side stating in red font 'Microsoft Storage' '14.6GB used of 5GB (292%)' 'Get More Storage'. What is going on? I've had this account for 10 + years.

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

97 answers

Sort by: Newest
  1. Anonymous
    2023-03-14T09:03:53+00:00

    To the Microsoft team,

    Thank you for your response. First of all I'd like to inform you that my mail was broken about 1 month ago, I have a lot of unusual sent messages sample: @hotmail.com <@hotmail.com>.

    Please, firstly help me about this problem. I tried to change my credentials but I couldn't.

    I'm looking forward to hearing news from you,

    Regards,

    Maia Datuashvili

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2023-03-14T07:23:23+00:00

    no. i talked to them via chat (three different operators and only managed to get an ambiguous answer on the third attempt...) and the red message turns out to be a dishonest operation to charge for space you don't need. if you have 15 gb of space on your account and you have nothing on onedrive, you will have 15 go of space for your emails even if you get the message. just disregard it. microsoft is really becoming a ridiculous company... I will switch to gmail.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-03-14T07:18:09+00:00

    I had to contact you THREE times to have an answer. in the end, no one was really able to give me a real answer, i just obtained vague and contradictories answers. it's a shame. please stop pushing people payng for things they don't need !!! google never did that, that's why more and more peoople decide to migrate to gmail

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments