Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Anonymous
2023-02-28T09:15:26+00:00

Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand side stating in red font 'Microsoft Storage' '14.6GB used of 5GB (292%)' 'Get More Storage'. What is going on? I've had this account for 10 + years.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-03-28T06:05:23+00:00

    I called them 4.times.they can't give an answer. The only "real" answer i got was. "don't mind aboit the message there must be a problem". it's just a crooked attempt to make you pay for more storage. But the o ly result will be peiple migrati g to other seevices. NO ONE WANTS TO PAY FOR AN EMAIL ADDRESS ! cmon microsoft, you really need those methods to make money ? So sad

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  2. Anonymous
    2023-03-27T21:18:24+00:00

    Hi,

    I got the same message; it is a full contradiction.

    It says I get free 15G (and i use 11,7/15G). but at the same time it says I use more than 5G in Microsoft cloud (which I never used as such).

    Then my Hotmail is blocked as it says I use to much data, BUT I'M AT 11,7/15 which is suppose to be FREE.

    What's wrong with you people, I've been a client for 26 years. Can you explain that to me please ?

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  3. Anonymous
    2023-03-21T17:13:11+00:00

    bunch of crooks ! suddently reducing storage limits like that

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  4. Anonymous
    2023-03-08T06:43:14+00:00

    Hi guys,

    as we say in Greece “To the deaf's door thunder as much as you want”

    Nobody from the company reads these complains, and as much as I hate Gmail, I guess will have to start using it more.

    I clicked somewhere to get out of the thread the other day, but I still receive notifications. And guess what! those fill my storage space as well LOL.

    How can I make this thread stop coming to my email?

    Thank you

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  5. Anonymous
    2023-03-08T04:05:51+00:00

    I concur - guess they don't care about losing users who are free. It just means we'll go to another provider who doesn't chop up storage.

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