Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Anonymous
2023-02-28T09:15:26+00:00

Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand side stating in red font 'Microsoft Storage' '14.6GB used of 5GB (292%)' 'Get More Storage'. What is going on? I've had this account for 10 + years.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-05-05T18:24:20+00:00

    Wrong way of looking at things. MS is not providing this service for free, they're making money around it. Competitors are providing better services for free. MS by far is making more profits through their other products than most of competitors so squeezing people this way to push them towards paying for an email account is a cheap trick that will backfire on them. I personally seriously thinking about leaving my hotmail account that I held for over 20 years and go elsewhere.

    In 2023, MS should increase their basic email storage to 50-100gb minimum; not reducing it and harassing people like that.

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  2. Anonymous
    2023-03-08T04:04:31+00:00

    NO - this is no longer true on many of our accounts. Attachments count toward the 5GB - which fills it up. And emails are 15GB (without attachments.)

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  3. Anonymous
    2023-03-07T21:06:41+00:00

    After speaking with customer support, I was assured this was a"global issue' that 'engineers are working on' and was told not to bother deleting anything.

    So... hold tight, I guess? Silly. I wouldn't have ever seen the warning if I hadn't briefly had to log into webmail.

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  4. Anonymous
    2023-03-06T07:27:15+00:00

    Same,I have 15GB,
    but why he said only 5GB

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  5. Anonymous
    2023-02-28T09:55:46+00:00

    Hello, My name is Sajjad and I will be assisting you.

    I understand your concern. Starting February 1, 2023, cloud storage used across Microsoft 365 apps and services will include Outlook.com attachments data and OneDrive data. All data will continue to be protected with Microsoft’s comprehensive set of security features.

    This update will not impact your Outlook.com mailbox storage amount. However, this may reduce how much cloud storage you have available to use with your OneDrive. If you reach your cloud storage quota, your ability to send and receive emails in Outlook.com will be disrupted. You could check your Oultook storage in the link below:

    https://support.microsoft.com/en-us/office/how-...

    To learn more about Changes to Microsoft 365 email features and storage:

    https://support.microsoft.com/en-us/office/chan...

    Warm Regards,

    Sajjad

    Note: This is a user-to-user support forum and I am a fellow user.

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