Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Please explain the logic of this plan.

So instead of offering a functional 15gbs of storage that includes emails, attachments, and one drive, like Gmail does, you are providing a DYSFUNCTIONAL 20gbs of storage by disingenuously separating attachments from emails when attachments are PART of the email.

How is this tactic not an obvious and shameless attempt to get people to buy a subscription. Who are the decision makers of this policy? Please share their email addresses so we can give them feedback on their poor decision making.

As another writer said, Microsoft is messing with us. For one thing, whole folders have been emptied from my Hotmail account, with no warning or explanation from Microsoft. That is untrustworthy and unprofessional -- actually kind of indecent. Their messaging says I have 5 GB and 15 GB storage at the same time. What?? Further, it is irritating and unhelpful that the format of the Hotmail / Outlook page is changed regularly, without explanation. That has been very confusing for senior e-mail users.

So, may I use 15 free GB of e-mail storage or not? Is OneDrive on "The Cloud", and the e-mails aren't? I didn't ask for OneDrive to limit my e-mail use...

Yvonne

The organisation has either filled in idiots who dont know what they are doing or someone really greedy who had no smartness to improve revenue by innovation and is moving the goal post in a different direction. Either ways it is time to move away from this time wasting tool. Already spend 15 min daily cleaning the mailbox pof all the junk and spam and real emails falling in the trap. The organisation has lost its focus from its duties and concentrating on making money out of air.

Good luck filling up 15 GB with email that contains no attachments but text only. Whoever decided to count email attachments towards the lower 5 GB limit is really high on drug.

Yep,

I got same confusing storage banner. And Yep I really don't need one drive, just a money making scam.

I chatted with Microsoft Support and they assured me that my email was safe and my email had 50 GB and to ignore the pink banner they had an error and were fixing it.

I got him to send transcript of my chat.

Biggest problem, microsoft (for all the money they make with ads on my email); has dis-continued its telephone help support. Cheap bastards, they are just trying to sucker you in then trap you by holding your own data (which they see as their data) hostage for subscription service, aka lets monetize our ad clients.

Then they make it hard to copy (ie backup) your emails to your own computer.

They certainly make enough money from ads and spam, to service keeping your email, but they just want more.

So people will probably just start to leave for other email services. And heir ad money will go down. They would be better off just making it really good and simple and guarantee your storage., and they would get more email business.