Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Anonymous
2023-02-28T09:15:26+00:00

Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand side stating in red font 'Microsoft Storage' '14.6GB used of 5GB (292%)' 'Get More Storage'. What is going on? I've had this account for 10 + years.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-03-30T17:39:02+00:00

    Respected sir /Madam Good morning sir / madami am using hotmail account since 2008, my hotmail id is acsipl@hotmail by mistake i made linked acsipl@hotmail wth Microsoft account and now i have problem send and receive email . Your cloud storage is full. Get more storage to back up new files and send and receive email on Outlook.com.Get more storage Total used8.2 GB / 5 GBGet more storage 164% used

    Outlook (Attachments)8.2 GB

    OneDrive My hotmail id has 15 gb but now shsowing that 5gb and now no any emailing receive or send my humble request you please unlink my  Microsoft account from Hotmotmail id ( acsipl@hotmail )  please do the needfulthanksbest regardsCHANDAN SINGH

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  2. Anonymous
    2023-03-22T16:47:54+00:00

    Solution to the Pink Bar. So yes they changed terms February 1st.

    Create a backup folder on your hard drive and move files into that folder. I moved everything that is older than 2021 and keeping only 2022 and forward. I will move every year onto my desktop at end of year.

    I have been a customer for over 20 years. Don't want to lose my email.

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  3. Anonymous
    2023-03-15T08:46:29+00:00

    I don't know what are these mails. I didn't send them.

    What can we do for blocking uninvited guest(s) in my mail.

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  4. Anonymous
    2023-03-14T09:23:23+00:00

    Same here....

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  5. Anonymous
    2023-03-14T09:03:53+00:00

    To the Microsoft team,

    Thank you for your response. First of all I'd like to inform you that my mail was broken about 1 month ago, I have a lot of unusual sent messages sample: @hotmail.com <@hotmail.com>.

    Please, firstly help me about this problem. I tried to change my credentials but I couldn't.

    I'm looking forward to hearing news from you,

    Regards,

    Maia Datuashvili

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