Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Anonymous
2023-02-28T09:15:26+00:00

Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand side stating in red font 'Microsoft Storage' '14.6GB used of 5GB (292%)' 'Get More Storage'. What is going on? I've had this account for 10 + years.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-05-05T18:07:40+00:00

    Hi,

    This is an unnecessary nuance. I was unable to receive emails because of this new policy, thankfully the other parties informed me that emails sent to me were bounced back and brought this issue to my attention. I have a hotmail account for a very long time and now I'm seriously thinking about switching to something else. A 5gb or even 15gb nowadays is a little. Microsoft should at least give basic email accounts a storage of 50gb or more. I hope this message makes it to the decision-makers.

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  2. Ron-6928 4,991 Reputation points
    2023-03-07T16:27:26+00:00

    As long as your 5 GB storage is below 5 GB you're fine. When you start using your email to send/receive large attachments, you'll use up that 5 GB limit fairly quick. This change won't affect me because I have only a few MB in my Microsoft Storage.

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  3. Anonymous
    2023-03-07T16:21:46+00:00

    You'll be back swearing at them when you see 2 Storage (Microsoft Storage and EMail Storage) in the Storage option.

    Changes to Microsoft 365 email features and storage https://support.microsoft.com/en-us/office/changes-to-microsoft-365-email-features-and-storage-e888d746-61e5-49e3-9bd1-94b88e9be988

    Changes to cloud storage

    Starting February 1, 2023, cloud storage used across Microsoft 365 apps and services will include Outlook.com attachments data and OneDrive data.

    I already see two sections one email Storage and one Microsoft storage

    email quota as [15 GB ]and One drive quota as [5gb]

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  4. Anonymous
    2023-03-06T22:47:18+00:00

    Mine also says the same. But it says 5gb storage versus 15 gb storage. I deleted EVERYTHING in my outlook drive and it still says my email is full at 4.9gb of 5gb. Where is the remaining 10gb if I deleted all outlook drive items?? I also have no microsoft apps.

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