Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Anonymous
2023-02-28T09:15:26+00:00

Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand side stating in red font 'Microsoft Storage' '14.6GB used of 5GB (292%)' 'Get More Storage'. What is going on? I've had this account for 10 + years.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-03-08T08:59:07+00:00

    I've been using the same ID for >25 years and I remember the 2MB (yes that's correct and not a typo: 2 megabytes) limit for the total hotmail-mailbox. So yes, they HAVE come a long way.

    But since what MS is telling us does not make any sense at all, is extremely conflicting and it has a large impact on people, I find most replies still very civilised.

    And you know what they say: if a product is 'free', it is not the product: you are. And I am fine with that, but imho you shouldn't defend it as being 'free'.

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  2. Ron-6928 4,991 Reputation points
    2023-03-07T15:57:55+00:00

    You'll be back swearing at them when you see 2 Storage (Microsoft Storage and EMail Storage) in the Storage option.

    Changes to Microsoft 365 email features and storage https://support.microsoft.com/en-us/office/changes-to-microsoft-365-email-features-and-storage-e888d746-61e5-49e3-9bd1-94b88e9be988

    Changes to cloud storage

    Starting February 1, 2023, cloud storage used across Microsoft 365 apps and services will include Outlook.com attachments data and OneDrive data.

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  3. Anonymous
    2023-03-07T15:52:11+00:00

    Good luck filling up 15 GB with email that contains no attachments but text only. Whoever decided to count email attachments towards the lower 5 GB limit is really high on drug.

    As I said people are getting ahead of themselves, and jumping to conclusions... attachments are included in 15 GB :) The screen confirms it.

    In this context, no one is high on drugs.

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  4. Anonymous
    2023-03-07T10:50:12+00:00

    I think people got ahead of themselves here, quite aggressively I will say. But just to be clear 15 GB Is still reserved for emails, and one drive is limited to 5 GB. I am using the same ID for over 12 years now, I am grateful to Microsoft for providing me with this free service for soo many years, the last thing one should do is criticize them if they are reducing the quota.

    PS: Just Picture this Microsoft outlook web has come along a long way in years and years of development, over these years they have been releasing soo many new features for free, factoring in R&D development costs they have invested, I am no Microsoft employee, but just putting up a different perspective

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  5. Ron-6928 4,991 Reputation points
    2023-03-06T22:51:49+00:00

    That snapshot you posted only shows 1 storage. It's a glitch. The new policy should show 2 storage, Microsoft Storage (5 GB limit) and Mail Storage (15 GB limit). Outlook attachments total size now affects your lower 5 GB limit. Yeah I know it is confusing. Try signing out, clearing browser cache and signing back in. If you still don't see 2 sections in General - Storage option, wait a few more days.

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