Group emails have stopped sending

Anonymous
2022-06-27T15:36:52+00:00

I have had a hotmail account for years , 2 years ago I created a 2nd hotmail account to use for my choir. Within this I made a group so that I could email all 34 members in one go.

This has worked fine until Friday when they are sending and come back saying “the recipients email system isn’t accepting messages now. Please try resending your message later or contact the receipient direct” further down it shows Remote server returned 421 4.3.2 Service not available.

I have tried sending from the choir email and my own and it doesn’t work. I can send emails to individual members and get replies and if I put all members in individually it will send to all 34 at once .Have tried deleting group and making a new one and it still won’t go……any ideas please

Outlook | Web | Outlook.com | Contacts

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Anonymous
2022-06-27T18:39:29+00:00

Hello Sue,

I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.

It's a temperory problems with groups -

https://portal.office.com/ServiceStatus

Title: Users may be unable to send email to Outlook.com groups

User Impact: Users may be unable to send email to Outlook.com groups.

More info: Users that encounter this problem receive an error stating there was a delivery failure to the recipient.

Current status: We're reviewing available service telemetry and user-provided data to assess the cause of this problem and how we'll resolve it.

Next update by: Monday, June 27, 2022, at 6:30 PM UTC

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  1. Anonymous
    2022-07-29T16:11:42+00:00

    Another option is to use Google groups : https://groups.google.com/ 

    I am now looking into migrating my Outlook groups to Google Groups.

    Click on link below for details on how to create a group email address in Gmail

    Create a group & choose group settings - Google Groups Help

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  2. Anonymous
    2022-07-29T15:07:33+00:00

    Scott, I suspect Microsoft is leaving Groups and let it die instead of killing it. I have not found Groups in the Outlook app. My Groups in web version are shown but they dissapear in the app.
    Well. I am done with Outlook's groups so I am going to try the Groups of Contacts or the other solution, a plain text file to copy-paste contacts on my massive emails.

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  3. Anonymous
    2022-07-27T16:33:27+00:00

    My group email is working as well - about 38 members. I cannot see the list of members though or add or delete members.

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  4. Anonymous
    2022-07-20T18:03:34+00:00

    I can see the group members on mine. In the address line "To:" if I click on the group name, I get a drop down that can expand to show all group members.

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