Change the default browser for opening links in Outlook

Anonymous
2023-06-14T19:55:29+00:00

A few days ago, a popup appeared in Outlook asking me to change my default browser to Edge. I was in a rush so clicked the popup, thus setting the default browser, thinking I could fix it back to Chrome later.

Since then, everywhere I look online says to go to Windows Settings > Apps > Default apps > Chrome > Set default, to change the Outlook default browser back to Chrome.

This method hasn't worked. I've followed these steps, restarted Outlook, restarted my computer, and the links still open in Edge. How do I change this default?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-06-15T01:02:49+00:00

Dear Melanie Leon1,

Good day! Thank you for posting to Microsoft Community. We are glad to assist!

According to your description about "Change the default browser for opening links in Outlook" To understand the situation and be able to offer you relevant suggestions, we would need a little more information from you. Kindly help us in providing the following information.

  • May I know your current environment? Is It Exchange Hybrid, on-premises exchange (Exchange server) or pure cloud?
  • May I please confirm that you get same situation when default browser is selected under Link handling? To check this kindly open your Outlook go to File-->Options-->Advanced-->Scroll to Link handling then choose Default browser-->Ok then close outlook and re-Open it to check if it will make any difference. If you don't have this feature kindly refer to Open file links directly in Office desktop apps - Microsoft Support
  • Would you mind to kindly provide the screenshot of the outlook version are you using? Kindly go to File-->Office Account

This requested information will help us to narrow down the scenario and find the right troubleshooting.

We are looking forward to your response! Thanks for your precious time. Have a nice day!

Sincerely,

Inema | Microsoft Community Moderator

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  1. Anonymous
    2024-01-30T22:02:39+00:00

    It's ridiculous that for small businesses with less than 300 employees we do not have total control over this. Microsoft is forcing customers to use Edge or make the leap to Enterprise level licensing. Bad form, Microsoft! Everyone be able to set this option via a GPO or a setting in O365.

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  2. Anonymous
    2024-01-23T06:16:50+00:00

    Hi.
    This solution works for the old Outlook view. It stopped working when I moved to the new Outlook.

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  3. Anonymous
    2023-11-03T23:31:35+00:00

    My Office/Outlook 2020 does not have the option to open Hyperlinks in Outlook. I am not a fan of Edge and use other browsers.

    Still, I prefer to open hypertext in my email not a browser, now there is no choice.

    Does anyone have a fix for **** adding Link Handling in office 2020 Outlook?

    It is really a cheap shot to force customer into another MS product with no alternative.

    My wife has an Apple and I think I might go that way as MS continues to chip away at what was a nice Office suite.

    Now they are charging for Office 365, what is up with that? They don't have enough money!

    Thanks, BobI

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  4. Anonymous
    2023-09-07T14:13:20+00:00

    Hi Jinseng IT

    Did you find a solution for your specific problem? This is really annoying for me too!

    Thanks for any help you can offer.

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