Change the default browser for opening links in Outlook

Anonymous
2023-06-14T19:55:29+00:00

A few days ago, a popup appeared in Outlook asking me to change my default browser to Edge. I was in a rush so clicked the popup, thus setting the default browser, thinking I could fix it back to Chrome later.

Since then, everywhere I look online says to go to Windows Settings > Apps > Default apps > Chrome > Set default, to change the Outlook default browser back to Chrome.

This method hasn't worked. I've followed these steps, restarted Outlook, restarted my computer, and the links still open in Edge. How do I change this default?

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2023-06-15T01:02:49+00:00

Dear Melanie Leon1,

Good day! Thank you for posting to Microsoft Community. We are glad to assist!

According to your description about "Change the default browser for opening links in Outlook" To understand the situation and be able to offer you relevant suggestions, we would need a little more information from you. Kindly help us in providing the following information.

  • May I know your current environment? Is It Exchange Hybrid, on-premises exchange (Exchange server) or pure cloud?
  • May I please confirm that you get same situation when default browser is selected under Link handling? To check this kindly open your Outlook go to File-->Options-->Advanced-->Scroll to Link handling then choose Default browser-->Ok then close outlook and re-Open it to check if it will make any difference. If you don't have this feature kindly refer to Open file links directly in Office desktop apps - Microsoft Support
  • Would you mind to kindly provide the screenshot of the outlook version are you using? Kindly go to File-->Office Account

This requested information will help us to narrow down the scenario and find the right troubleshooting.

We are looking forward to your response! Thanks for your precious time. Have a nice day!

Sincerely,

Inema | Microsoft Community Moderator

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  1. Anonymous
    2024-02-08T12:45:50+00:00

    You can change the setting in outlook itself:

    file - options - further / additional settings - file and browser settings - open links from outlook in (and choose default browser)

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  2. Anonymous
    2024-02-06T02:27:04+00:00

    I don't work for Microsoft. I had the same problem you had and figured out how to fix the problem. So I thought I would let other people know the solution. I repeat I have absolutely no connection to Microsoft.

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  3. Anonymous
    2024-02-01T07:06:47+00:00

    I managed to solve it with the screenshot below from @jlee474_535

    Thing is that with the new Outlook I couldn't find this 'advanced options' interface, which is already hidden in the old Outlook.

    The New Outlook is much, much more comfortable to use - it's responsive, it keeps track of old messages in a conversation, like gmail does...it's just way better. But the settings in new outlook to open links in my system's default browser (which I've set to Chrome) is either too well hidden, or gone.

    I had to revert back to the old version, change the setting according to the screenshot below, then switch back to the new outlook. Then when I turned the computer off and on, it worked. Anti-trust, maybe - headache, for sure. I just need my work/outlook links to open up in Chrome where I'm logged into work stuff.

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  4. Anonymous
    2024-01-31T16:35:33+00:00

    I have followed the instructions but I then get an error message which says "the end date you entered occurs before the start date" with a warning triangle. I did not change any dates. it is really frustrating!

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