Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous
2023-05-08T13:27:12+00:00

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-05-10T15:36:43+00:00

    I'm having same issue!!!!

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  2. Anonymous
    2023-05-10T15:22:42+00:00

    Microsoft, where you at?

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  3. Anonymous
    2023-05-10T14:39:08+00:00

    I'm having the exact same problem. It's really annoying!

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  4. Anonymous
    2023-05-10T14:10:31+00:00

    Thanks. It works.

    Hope they fix it soon.

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  5. Anonymous
    2023-05-10T13:31:29+00:00

    Thanks so much! It works!

    Microsoft needs to clean up this bug. And I think Apple is also to blame by declaring the old iMacs obsolete. I can't run Microsoft Office updates anymore, and this is likely the underlying issue.

    Thanks again!

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