Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous
2023-05-08T13:27:12+00:00

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-05-27T11:53:27+00:00

    "open in new window" seems to be a solution we'll have to get used to.....

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  2. Anonymous
    2023-05-27T07:21:50+00:00

    Thanks for help

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  3. Anonymous
    2023-05-26T11:48:47+00:00

    At my company there is multiple user with the same issue although I keep telling them to use a different browser some people really only want to use Safari

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  4. Anonymous
    2023-05-25T16:47:38+00:00

    That worked for me so thanks. I've an old iMac - late 2009 - and I've been getting an increasing number of similar glitches last few years. Maybe time to update my desktop?

    Hugh

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  5. Anonymous
    2023-05-22T14:37:37+00:00

    Nice and simple, well done, still not sure what caused it though, seems fairly common. Thanks

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