Outlook Desktop Client not saving signature settings for New Messages & Forwards/Replies for Google Workspace account.

Anonymous
2023-08-28T16:28:44+00:00

Client has Office Home and Business 2021 installed and just recently because of issues with her contacts not syncing over to the desktop client had to install Google Workspace Sync for Microsoft Outlook. Everything for that went smoothly and is working. However she went to set her email signature and was able to save it and set it up for New Messages and Forwards/Replies, however she closed out of Outlook and went back the next day and had to set the signature for New Messages and Forward/Replies again in order for it to work. Each time she closes Outlook the next day she has to set it again and it will work just fine after that until she closes Outlook. Any suggestions?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-01-10T14:31:17+00:00

    I have been monitoring all the replies on this thread. I am having the same issue and none of the suggested fixes actually work to keep the assigned signatures. My signature stays, but I have to go into Options every morning and assign my signature to new and reply/forward emails. I didn't have this issue in my last version of Outlook. I am a network user in a school district. Please let us know if this is being worked on by Microsoft and Google. Thanks!

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  2. Anonymous
    2024-01-16T22:19:57+00:00

    Good news! After the most recent update to Microsoft Office, the profile settings now save! I hope others receive good results, also.

    Thank you everyone for chiming in! It works!

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  3. Anonymous
    2024-01-16T22:51:02+00:00

    When was this update rolled out? I am still having this issue. My office version is Microsoft® Outlook® for Microsoft 365 MSO (Version 2312 Build 16.0.17126.20132) 64-bit.

    Edit:

    I did setup a completely new user with the new Workspace Email account and the problem is still the same. While one can setup a "regular" Outlook Profile that stores the signature locally, as soon as I use Google Sync, which requires setting up a Workspace Email Profile, the signature setting is no longer stored.

    This needs to be rectified asap. It is extremely annoying having to setup the signature every time one opens Outlook.

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  4. Anonymous
    2024-01-17T09:22:52+00:00

    Hi there

    I just found this thread and thought I'd add to it... never been a problem before but it is now!

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  5. Anonymous
    2024-02-19T01:05:26+00:00

    I've also been experiencing this issue, some digging points to it being an issue roaming signatures.

    The workaround is to disable roaming signatures via the Windows registry by adding the following key -

    1. Open Windows registry editor
    2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Setup
    3. Right click and add new DWORD 32bit value called DisableRoamingSignaturesTemporaryToggle
    4. Double click this DWORD and change the value to 1 (hex or decimal doesn't matter)
    5. Restart Outlook

    Have attached an image of the Registry Editor after completing the above steps for reference.

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    20+ people found this answer helpful.
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