After I downloaded the Mac Ventura OS, my Outlook is not searching email. Advice?

Anonymous
2022-11-08T05:36:03+00:00

I recently downloaded the new Mac Ventura OS. Now my Outlook won't search email folders for the two weeks since I downloaded the OS. I deleted all the Office 365 files then downloaded a new batch. Problem persists. Unfortunately, I can't find advice specific to the Ventura OS.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-03-07T22:10:49+00:00

    Thank you Suddetuned! So happy to have search back after months of missing it!

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  2. Anonymous
    2023-03-07T20:47:19+00:00

    There is another issue we can fix when have applied this Method.

    As i do not really know if the indexing status of the /System/Volumes/Preboot is important it is indexed when having Ventura installed originally.

    To fix that Issue:

    Open Finder and go to Applications - Utilities - Terminal and type the following commands (Press Enter after typing each command).sudo mdutil -X /System/Volumes/PrebootNote: When prompted for a password, please type the Mac user password. This would be invisible. Please type the same and hit enter.Once done, restart the mac computer.

    Control with:

    sudo mdutil -sa

    Output should be:

    ➜  ~ sudo mdutil -sa Password: /: Indexing enabled.  /System/Volumes/Data: Indexing enabled.  /System/Volumes/Preboot: Indexing enabled. 

    A more precise approach to fix the Outlook Search should be:

    sudo mdutil -i off /System/Volumes/Data sudo mdutil -i on /System/Volumes/Data

    Once done, restart the mac computer.

    Checking Indexing Status open Spotlight ( cmd + space ) type indexing:

    ![Image](https://learn-attachment.microsoft.com/api/attachments/ff8c9fe5-8b2f-47de-bd28-1e50d8d12914?platform=QnA ****

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  3. Anonymous
    2023-03-04T16:27:55+00:00

    I am so happy this solution has helped so many of us. I guess we were all lucky to find the right Microsoft tech support person with a solution that actually worked!

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  4. Anonymous
    2023-03-04T09:52:47+00:00

    @suddetuned

    you solved my "communication" life.

    tried all ways without any improvement- but your advise finally helped.

    many thanks !!!

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  5. Anonymous
    2023-03-03T16:50:06+00:00

    Just used this to solve the problem on my Monterey machine. No errors but you do have to wait after each mdutil step. Then restart Outlook and it should be working soon enough after indexing progresses.

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