Can no longer sync Outlook calendar on Android

Anonymous
2023-03-28T16:23:24+00:00

I noticed a few days ago my Outlook calendar was no longer syncing on my phone. In the Outlook app I went into settings, selected my account and noticed 'Sync calendars' was off. I turned it back on and syncing resumed. However, that setting keeps getting turned off on its own, I can't keep calendar syncing enabled!

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2023-04-10T15:08:28+00:00

    Consegui contornar o problema cadastrando MANUALMENTE uma nova conta nas configurações do ANDROID.

    CONFIGURAR --> SENHAS E CONTAS --> ADICIONAR CONTA --> EXCHANGE --> Informar Endereço de Email Outlook/Hotmail e Clicar no Canto Inferior Esquerdo 'Configurar Manualmente' --> O dado do 'Servidor' é 's.outlook.com', os demais dados são pessoal e padrão.

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  2. Anonymous
    2023-04-10T23:01:14+00:00

    Same here

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  3. Anonymous
    2023-04-11T06:56:10+00:00

    Same here

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  4. Anonymous
    2023-04-11T18:24:04+00:00

    Exactly the same issue here.

    Outlook version 4.2312.3

    Samsung Galaxy S22.

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  5. Anonymous
    2023-04-12T03:11:16+00:00

    I'd been having the same issue the past ~month and seem to have just found a solution that works for me.

    My email/calendar was previously synced as an Outlook account. I instead tried adding my email as a Microsoft Exchange ActiveSync account, and this solved the issue.

    I realise this is essentially the advice provided by @Kerry Chen MSFT, but I wanted to highlight the fact that it was adding a new type of account, not just deleting and re-adding my Outlook account, that solved it.

    I found the easiest way to add the Exchange account was via the Samsung email app. Interestingly, since adding this the options to sync calendars and contacts within the Outlook app are forced on - i.e. on but greyed out and can't be turned off.

    There was also no need for me to delete my Outlook account, though I have disabled sync on this within the Samsung 'Manage Accounts' settings so that my info isn't duplicated.

    Hope this helps someone!

    Samsung Galaxy S22 Ultra (One UI 5.1)

    Outlook version: 4.2312.3 (42312823)

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