New company took over and outlook now having issues

Anonymous

I was with Centurylink. They forced me to have Brightspeed. I was assured nothing would be affected. They were wrong. I have never used webmail and have always had my webmail forwarded to my Outlook that I had bought. Since Brightspeed has taken over I am having issues. My Outlook 2021 from Microsoft keeps synchronizing and I my emails either won't go out or take forever to come in or go out and it keeps saying synchronizing folders and I have no clue what that means and why today it started doing that. Brightspeed is no help. Centurylink helped me with the POP info to put in and swore there would be no issues but no longer will talk to me since they said I am a Brightspeed customer and I can't talk to anyone with Microsoft. I don't know why this suddenly started today and Brightspeed had no answers and basically just said good luck. I have work emails that I forward to my outlook so I can print to do my teleworking. It's been over 3 hours and I don't even know why synchronizing is or why it's doing this. HELP. I need it to stop doing that and for my emails to come and go quickly like they were doing yesterday. Any ideas or help anyone can give me.

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102 answers

Anonymous

2022-12-19T03:11:41+00:00

Diane,

I have been having the same issue as Janice since Centurylink changed their email server. Nothing but issues. Very frustrating. I am using Outlook 2016 Professional Plus and IMAP settings. I tried the registry hack above - that did not help. I tried disabling all sync but the inbox and outbox - that helps, but I would like to have all folders sync. Reading the Sync Issues folder, I am getting hundreds of sync errors. Here is an example:

18:26:00 Error synchronizing message 'RE: Come be a survivor!'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: Out of touch'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: EPPC website change RequestSD'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: Ham Class - Frequency Plan'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: Walkie Talkie Question'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: Zoom ?'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: WinKeyer'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: CERT'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: Mike and Key Instruction Handouts'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'Tech Slide pack 9 - Rules'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: WinKeyer'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'RE: WinKeyer'
18:26:00 [800CCC0F-0-0-322]
18:26:00 Error synchronizing message 'ATNO - Banaba Is. '
18:26:00 [800CCC0F-0-0-322]

Do you have any ideas what is going on. Also when CenturyLost changed servers I lost my Sent folder contents. They just disappeared. Any idea how to get those back?

Thanks,

Doug
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Anonymous

2023-01-29T18:05:03+00:00

Doesn't work. I have embarqmail which uses the CenturyLink server settings noted by Diane. The embarq account was working fine up to last week then it started prompting for password. I visited century link and was able to log in to my account on a browser with no problems. I deleted the embarq email from outlook and tried to add the account with the recommended POP3 settings.

Cannot add the account, keeps prompting for the password. Restarted the machine and attempted again and nor resolution.

So if anyone has solved this issue please let me know.
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