New company took over and outlook now having issues

Why do they have to have those ads on the side? I can’t see enough of the subject heading in the email list to decide if it’s something I need to read or delete right away. I am also having trouble typing email replies because the cursor disappears in the response box. , I know I send responses, and it acknowledges that, but later I fInd them in draft, or they just disappear entirely.

The email list never loads completely, and often stops at about 20 emails, and then I wait and wait and wait for older ones to load.

This “improvement” is a disaster.

Yes, this also has happened to us, multiple times. It is beyond aggravating. They should be ashamed of themselves, but no one, but no one has ever called or e-mailed to provide their word they will really correct this problem & the many others that have popped up since Bright took over Centurytel. The only thing they really care about, it seems, is getting their money. I wonder what would happen if we refused to pay the bill........This is really sad as we have been loyal customers since the old GTE days before it was split to Verizon & Centurytel & we then were forced to make our mobile Verizon & our land line & internet Centurytel, now this. There is no loyalty any more or respect, sadly to say.

Bright that took over Centurytel is an absolute Joke & disgrace. We have also sent messages & nothing has been done to correct the problem. It has caused us a lot of problems & cost us a lot & caused immense aggravation & heartache. No one will own up & correct the problems. Yes, a number of things have been re-arranged for us too. Some e-mails that are sent by know associates that we have worked with for years no longer come through to the main Centurytel e-mail site, some come through to the Outlook on our other computer, some never come through at all. Plenty of scam comes through though. Then some good things that we have received from good folks for years, goes to scam. We just discovered that things were not coming through when someone called us & asked us why we were not responding in a timely manner & we had always made a big deal about responding promptly, for years & years. Thank God they called us & we discovered it. Lord only knows if there are any we did not discover. We had to send messages out to all of our associates to call if we did not respond & make them aware of the issue. It was extremely embarrassing. We let Centurytel know & also filled out the form on Bright as we cannot call them directly or e-mail them. They should be ashamed of themselves. I wonder what would happen if we refused to pay the bill...........They were happy to send us a bill & announce their name.........

Well you are doing better than I am. My Outlook is still a mess and not doing as it should. Centurylink has really messed things up and I will be on the phone again with the lady who said she'd call me back in 30 minutes and never called back. I am sure she is busy though which shows a lot of people are having issues.

Thanks. I kind of have it working to at least be able to type in the message box again, but there are tons of other issues that were not present in the old email setup. I made out a ticket for tech help, but no response so far. I don’t know why almost half the viewing field has ro be taken up by ads and the folder box. When I inquired, A person told me that a “premium” version would be available at cost with no ads. Come on!