New company took over and outlook now having issues

Anonymous
2022-10-25T15:24:26+00:00

I was with Centurylink. They forced me to have Brightspeed. I was assured nothing would be affected. They were wrong. I have never used webmail and have always had my webmail forwarded to my Outlook that I had bought. Since Brightspeed has taken over I am having issues. My Outlook 2021 from Microsoft keeps synchronizing and I my emails either won't go out or take forever to come in or go out and it keeps saying synchronizing folders and I have no clue what that means and why today it started doing that. Brightspeed is no help. Centurylink helped me with the POP info to put in and swore there would be no issues but no longer will talk to me since they said I am a Brightspeed customer and I can't talk to anyone with Microsoft. I don't know why this suddenly started today and Brightspeed had no answers and basically just said good luck. I have work emails that I forward to my outlook so I can print to do my teleworking. It's been over 3 hours and I don't even know why synchronizing is or why it's doing this. HELP. I need it to stop doing that and for my emails to come and go quickly like they were doing yesterday. Any ideas or help anyone can give me.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-10-26T14:25:44+00:00

    And the number keeps getting higher and higher.

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  2. Anonymous
    2022-10-26T14:24:58+00:00

    Another one

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  3. Anonymous
    2022-10-26T14:24:31+00:00

    I thought I had sent some pictures so here is some snippets which make no sense to me.

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  4. Anonymous
    2022-10-26T13:30:39+00:00

    Find the red text in the sync issues message - copy a line or two about the red text + the red text and paste it here.

    If you want to switch to POP, I can give you the steps to try it.

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  5. Anonymous
    2022-10-26T13:27:38+00:00

    Oh my goodness. I did your directions and it shows 436 sync issues and I have clue what that word means or what any of this means. I will try to insert what it keeps doing. I am no good at this computer stuff. I thought I had pop and then two days good I had issues since Brightspeed took over but all was fine until 2 days ago. Brightspeed took over 3 OCT from Centurylink.

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