Outlook Links Don't Open in Chrome (Set as Default Browser)

Anonymous
2023-03-13T18:35:12+00:00

Hi, as of today, when I click a link in Outlook, it opens in Microsoft Edge even though Google Chrome is my default web application. I've verified that in Apps > Default Apps that Google Chrome is my default web browser. I've attempted to change my computer's registry default web app to Chrome as well, and Outlook links are still being opened in Edge. Can you please help me?

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2023-04-10T14:37:24+00:00

I finally found the option to change the default browser for outlook. The option is in Outlook.

Change the default browser for NEW Outlook:

  1. Open Outlook
  2. Go to settings by clicking the gear icon in the top right corner
  3. Click on the General tab
  4. Click on Links
  5. Choose Default browser instead of Microsoft Edge

Change the default browser for OLD Outlook:

  1. Open Outlook
  2. File
  3. Options
  4. Advanced
  5. File and browser preferences
  6. Open hyperlinks from Outlook in: Choose Default Browser
  7. Restart Outlook

Change the default browser for Windows 11:

  1. Click on the Wi-Fi or Speaker icon by the Clock, then click on the Gear icon to open Windows Settings.
  2. Once in Settings, go to Apps → Default Apps.
  3. Find your preferred browser in the list and click on it.
  4. Click the button 'Set default'.

Turn off Outlook Side bar:

If you do use Edge but only want to turn off the Outlook Side bar that pops up in edge when you click a link in your email, follow these steps:

  1. Open Edge
  2. Click ...
  3. Settings
  4. Sidebar
  5. Under App and notification settings, Click Outlook
  6. Automatically open Outlook email context in the side pane: Toggle Off.

Edit 5/12/2025

-Added instructions for the new Outlook.

Edit 10/5/2023

-Added instructions on how to set the default browser in Windows as well.

Edit 9/12/2023:

  • Glad to have helped so many people with this post.
  • Updated the wording on step 5 to match the wording in the latest version of Outlook.

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  1. Anonymous
    2023-11-16T15:26:30+00:00

    I finally found the option to change the default browser for outlook. The option is in Outlook.

    Change the default browser for Outlook:

    1. Open Outlook
    2. File
    3. Options
    4. Advanced
    5. File and browser preferences
    6. Open hyperlinks from Outlook in: Choose Default Browser
    7. Restart Outlook

    Change the default browser for Windows 11:

    1. Go to Settings >> Apps >> Default Apps
    2. Find your preferred browser in the list and click on it.
    3. Click the button 'Set default'

    Turn off Outlook Side bar:

    If you do use Edge but only want to turn off the Outlook Side bar that pops up in edge when you click a link in your email, follow these steps:

    1. Open Edge
    2. Click ...
    3. Settings
    4. Sidebar
    5. Under App and notification settings, Click Outlook
    6. Automatically open Outlook email context in the side pane: Toggle Off.

    Edit 10/5/2023

    -Added instructions on how to set the default browser in Windows as well.

    Edit 9/12/2023:

    • Glad to have helped so many people with this post.
    • Updated the wording on step 5 to match the wording in the latest version of Outlook.

    Thank you! Changing it in Outlook worked!

    Was this answer helpful?

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  2. Anonymous
    2023-11-16T21:33:11+00:00

    @Tochi Chiang,

    There were some bugs especially affecting Office Perpetual that may have caused the issue you saw. The bugs are now fixed as of Current Channel Version 2310 (Build 16924.20150). After these fixes your browser and link settings should not change again.

    Reference article, Web links from Outlook emails and Teams chats open in Microsoft Edge - Microsoft Support.

    Q: I want to open web links from Outlook emails using the default browser set in Windows.  How do I do that?  

    A: If you want to turn off the feature, you can do so from Outlook settings: Select File > Options > Advanced > File and browser preferences, and then select the desired browser from the dropdown menu for "Open hyperlinks from Outlook in".

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  3. Anonymous
    2023-11-17T16:00:26+00:00

    So I have done, redid, restarted chrome, outlook, windows, everything. The links open in Edge when set as default, but will not open when default set to Chrome. Won't open from any MS product (Teams, Word, Excel, etc.) I'm so frustrated. I don't know what to do. I have to copy every link and paste in Chrome to navigate.

    Does anyone else have this?

    I finally found the option to change the default browser for outlook. The option is in Outlook.

    Change the default browser for Outlook:

    1. Open Outlook
    2. File
    3. Options
    4. Advanced
    5. File and browser preferences
    6. Open hyperlinks from Outlook in: Choose Default Browser
    7. Restart Outlook

    Change the default browser for Windows 11:

    1. Go to Settings >> Apps >> Default Apps
    2. Find your preferred browser in the list and click on it.
    3. Click the button 'Set default'

    Turn off Outlook Side bar:

    If you do use Edge but only want to turn off the Outlook Side bar that pops up in edge when you click a link in your email, follow these steps:

    1. Open Edge
    2. Click ...
    3. Settings
    4. Sidebar
    5. Under App and notification settings, Click Outlook
    6. Automatically open Outlook email context in the side pane: Toggle Off.

    Edit 10/5/2023

    -Added instructions on how to set the default browser in Windows as well.

    Edit 9/12/2023:

    • Glad to have helped so many people with this post.
    • Updated the wording on step 5 to match the wording in the latest version of Outlook.

    Thank you! Changing it in Outlook worked!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-11-20T15:28:59+00:00

    Go to outlook,

    go to file and options,

    go to advance tab and under File and Browser Preferences in the drop down Open Hyperlinks from outlook in "Default Browser"

    This is automatically set to Edge.

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