We cannot send a text message to this number.

Actually, if I try to login into my Microsoft account it say's your account is suspended. If try to login it asks mobile number for verification I tried to give the mobile number. But it is not sending any verification code. Rather it is giving an error message "We cannot send a text message to this number."

pls i dont understand this outlook it is not opening and it is giving me headache

Tried all of the solutions mentioned here, nothing worked.

Worked only when used a friend's phone number from a different country!! He was able to get the SMS

I have faced the issue, and it was due to my wifi network, maybe somehow network was blocked to add phone number. When I switched to different network it worked.

I currently have the same problem as the gentleman who opened the topic: if i try to sign in to my microsoft account it says my account is temporarily suspended. If I try to log in, it asks for a mobile number to verify. I tried to give a mobile number. But it doesn't send any control code. Instead it gives the error message "We can't send a text message to this number."

I have already sent two requests to https://www.microsoft.com/en-us/concern/AccountReinstatement#.

Yesterday I spoke with three of their employees, I explained everything to them via private email, sent them a scan of my ID card, mobile phone number, all information about myself and the account that was closed, answered all the questions even after they didn't contact me at all. they don't answer!

I didn't break any rules, and I have the impression that they are done with me and that my account will remain closed, which is scary because I have had that account for 8 years. Has anyone had a similar problem and do you know how long it takes for Microsoft Support to review your request and unlock your account?