We cannot send a text message to this number.

Anonymous
2023-02-16T07:20:08+00:00

Actually, if I try to login into my Microsoft account it say's your account is suspended. If try to login it asks mobile number for verification I tried to give the mobile number. But it is not sending any verification code. Rather it is giving an error message "We cannot send a text message to this number."

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  1. Anonymous
    2023-05-07T05:20:36+00:00

    Download and use TOR browser. Worked for me.

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  2. Anonymous
    2023-05-07T12:03:45+00:00

    Hi Jesus,

    If your problem is the same as what I had, the verification code is not send to your phone, because the account was locked by Microsoft, you can not unlock it by yourself. I had to fill in the Account reinstatement form and between 24 - 72 hours it was processed by Microsoft and unlocked again and I could receive the verification code.

    I used this URL (https://microsoft.com/nl-nl/concern/accountreinstatement), but as you can see it's for The Netherlands. In which country are you in? You might need to change the URL to your country, for example to https://www.microsoft.com/en-us/concern/accountreinstatement for US.

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  3. Anonymous
    2023-05-12T07:43:24+00:00

    Filled in the form for Belgium, but after a week still no answer. Submitted a second ticket today, but without much hope. This is beyond frustrating.

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  4. Anonymous
    2023-05-15T06:31:30+00:00

    For those with the same problem: I got access again (no thanks to Microsoft support ...) by downloading OneDrive for desktop, clicking "forget password", sending a text to my recovery number (this one got send without problems) and changing my password. Now I can log in with my new password the normal way. Currently in the process of moving everything away from Microsoft and I recommend everyone to do the same.

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  5. Anonymous
    2023-05-16T11:35:13+00:00

    did not work for me

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