We cannot send a text message to this number.

Anonymous
2023-02-16T07:20:08+00:00

Actually, if I try to login into my Microsoft account it say's your account is suspended. If try to login it asks mobile number for verification I tried to give the mobile number. But it is not sending any verification code. Rather it is giving an error message "We cannot send a text message to this number."

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

47 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-03-15T04:11:40+00:00

    I have tried all the above options, but nothing works. Outlook has locked my account. Every time it asks me to enter my cellphone number so it can send me a security code, I always receive this response, no matter what I do: "We cannot send a text message to this number." There is nothing wrong with the number.

    Please help.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-03-26T13:39:21+00:00

    Просто пытайся не входить в свою учетную запись 1 день. Звучит глупо и банально, но у меня сработало. Забудь про свою учетную запись на 1 день и займись чем-нибудь другим, а на следующий день проведи стандартную процедуру входа. (Не пытайся входить в свою учетную запись, если вошел, придется ждать дольше).

    Я был удивлен, когда не увидел ошибку. (если код не придет, нажми на кнопку "код не пришел" и жди. Код прилетит на твой телефон моментально).

    Лично я не входил в свою учетную запись около двух дней из-за того, что я был не дома.

    Ответь, если сработало/не сработало. Я такой же пользователь, у которого ни один вариант не работал.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-04-01T13:50:39+00:00

    Hola! e tenido el mismo problema y se que es muy desesperante, e contactado con el soporte técnico y la verdad me han ayudado me han dicho que están investigando y que ya lo están arreglando, pero luego de eso no tuve esperanza haci que al principio pasaba todo el dia intentado de todo pero nada funcionaba, pero lo deje de intentar por unas 2 o 3 semanas y despues de eso justamente hoy se me ocurrio volver a intenterlo y FUNCIONO! no se si haya sido el soporte tecnico o el tiempo pero en resumen intentalo ahora y si sigue el mismo problema, espera un tiempo y vuelve a intentarlo. O a su vez contacta tambien al soporte tecnico aunque no creo que hagan mucho.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  5. Anonymous
    2023-04-13T17:35:19+00:00

    Thank you so much!! After having tried all possible solutions, this was the correct for me!

    Was this answer helpful?

    0 comments