Managing personal Outlook.com account settings, security, and privacy
Unfortunately I have the same issue as others have reported here as well. My account was locked for unknown reasons and when I want to unlock with phone verification, I get the error message: "Invalid request. Please try again."
I've read through many of your solutions:
- Clearing cache
- Try different browsers or devices
- Try several phone number formats
- Try other phone numbers
- Try a different network and VPN
- Try to send the code to alternative email --> that works but later I still get the 'phone verification' page again
Now I've wrote a message to Microsoft via https://www.microsoft.com/en-us/concern/AccountReinstatement#.
I'm hoping that they can help me, I really need to have my email back.
If anyone has other ideas to fix this issue, please let me know!