Quick Steps New Outlook - no more shortcut options from 1 to 4

Anonymous
2023-04-19T13:00:17+00:00

Hello everyone,

I am trying the new Outlook this week and noticed that the shortcut options CTRL + SHIFT + 1 to 4 are no longer available. The only options shown are from 5 to 9. This is not feasible for me since I use the ctrl + shift + 1 to 3 options to move emails using only one hand.

Does anyone know why Microsoft removed the other shortcut options or if this change is going to be permanent?

Thank you!

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

53 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-03-17T20:52:34+00:00

    Hey everyone, this link no longer works. I found another non-closed user request that included links to other similar requests in feedback which seems like the best place to put your upvotes now. So here is that link: Shortcuts Ctrl+Shift+1 to 4 missing in Quick steps in new Outlook · Community

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2025-06-05T10:10:46+00:00

    I managed, but for auto hot key version 2, you need this code.

    #Requires AutoHotkey v2.0

    ; Only activate hotkeys when Outlook is active

    #HotIf WinActive("ahk_class Olk Host")

    ^+1::Send("^+6")

    ^+2::Send("^+7")

    ^+3::Send("^+8")

    ^+4::Send("^+9")

    #HotIf ; Ends the context-sensitive block

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-02-01T14:03:14+00:00

    It's sad that something so simple yet so critical to day-to-day use of Outlook would take this long to fix. I am moving back to the old version until this is fixed, even with Patrick Bélanger1's hotfix.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-01-30T18:19:56+00:00

    Hi, it's been like a year and this is still a problem. Please fix it.

    Dear Igor Magalhaes,

    Thank you for posting to Microsoft Community.

    Based on your description, I understand that you have a query on quick steps shortcuts in the New Outlook.

    After thorough tests and consults from my end, it’s been concluded that the shortcut options CTRL + SHIFT + 1-4 are indeed not available for now. I do understand your need for this and we do apologize if we are not able to meet your requirements. However, thank you for bringing this to our attention, we will surely raise you concerns to our Product Team and hopefully this can be included in the future updates.

    However, the new Outlook is still a work in progress. If you don't mind, please provide feedback on this feature request by creating a new post in the Feedback Portal at Outlook · Community (microsoft.com), Microsoft is committed to enhancing the customer experience by continually examining suggestions to include in the design and development of future product upgrades based on your suggestions.

     

    Your kind understanding is highly appreciated. Thank you for your cooperation.

    Thank you for your precious time and kind understanding.

    Best Regards,

    Ashraf

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-01-08T06:36:18+00:00

    Same thing happening to me which brought me to this thread. The keyboard shortcuts either give me "Something Went Wrong" or does absolutely nothing. In fact, actually clicking on the Quick Step shortcut now gives me the "Something Went Wrong." The New Outlook is so frustrating. Seems like a big step backwards.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments