For New Outlook, I can't drag and drop attachment.

Anonymous
2023-05-04T17:13:35+00:00

I like the new look for new outlook, but the problem I am having is that you cannot use drag and drop feature. I don't want to download all the content because I deal with heavy amount of invoices. I hope this is great feedback for Microsoft and get raised attention and get quickly implemented. Hope to get a quick response and help. Thanks for the support!

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-05-30T15:09:48+00:00

    Without restarting Outlook I tested it and drag and drop is now working for me. This feature needs to work for everyone though. It's such a pain to be required to download everything first, especially if you are talking about receiving tons of emails every day with files attached to all of them.

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  2. Anonymous
    2024-05-29T17:37:36+00:00

    Lidia, thank you for the update. I just tried it myself and it doesn't work for me either.

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  3. Anonymous
    2024-05-29T17:09:47+00:00

    This was the reply today.

    Thank you for contacting Microsoft. Our in app support is designed to provide you with assistance as quickly as possible. We’ve received your message. We will notify you in this window when a support agent responds to your inquiry. You can always go back to Help -> Contact Support to check for updates.

    • Support  05/29/2024 09:32 AM Hello,

    Thank you for using the Outlook In-App Support experience. My name is Abhishek, and I'll be happy to assist you.

    I have received your ticket and taken the ownership of it. Please allow us some time to check and we will get back to you with an action plan.

    Kind regards,
    Outlook In-App Support.

    • Support  05/29/2024 10:03 AM We appreciate you for showing interest in using the new Outlook app, certain aspects might appear different or may not function as expected. We apologize for the inconvenience.

    May I know if you are referring to that drag and drop of attachment from New Outlook to File Explorer> If yes, then it is now supported in new Outlook, but it's not yet rolled out for all user/regions.

    Kindly restart new outlook couple of times and check the behavior. If still not supported, then we would suggest you wait till it's rolled out for your region, however, we do not have an ETA on when this feature will be completely rolled out.

    Appreciate your understanding,

    Regards,
    Abhishek.

    • You  05/29/2024 10:07 AM Hi, it doesnt work. We the whole community really need this feauture as it adds more work then is needed. Whoever removed this much needed feature should be fired.

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  4. Anonymous
    2024-05-29T14:39:27+00:00

    "applications are made to help us to get work done easily and more efficiently.. not for the looks of the applications"

    FACTS! Well said!

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  5. Anonymous
    2024-05-29T07:10:01+00:00

    How annoying. Lots of missing features on new outlook and annoying backwards changes, put it in the bin.

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