Outlook 365 for Mac - not sending attachments

Anonymous
2022-05-27T14:24:12+00:00

I have an issue whereby Outlook for Mac is losing attachments when sending emails (typically, but not exclusively, PDF files).

If a file(s) is/are dragged and dropped into an email it is shown as attached and appears to send as normal. There are no error messages or bouncebacks, and the first we know that the email has lost the attachment is when we are advised by the recipient. Then when checking the sent folder, the email is there but again without the attachments.

Doesn't do this every-time though... sometimes the email goes with the attachments as it normally should.

I'm using version 16.62 (22052500)

Has anybody else had this issue and is there a fix? Or is it a software glitch?

Outlook | MacOS | Legacy Outlook for Mac | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

240 answers

Sort by: Most helpful
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2022-12-12T11:20:57+00:00

    What the latest on this issue? Has Microsoft eliminated the problem?

    Does combination of latest Outlook (16.67) with latest Mac (13.0.1; Ventura) work well now?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-11-30T16:35:51+00:00

    Hi, i had the same issue that's when I started googling and found this website.

    what worked for me, I used the "newer version" of outlook. And changed it back to "old version" in the options for outlook, then everything worked. later changed it back and no more issue's

    hope that helps..

    greetings

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-11-21T18:17:44+00:00

    Has there been any update? Still experiencing the issue on 16.67

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-11-16T17:19:48+00:00

    Hi Darren

    There is now a new version out today 16.67. I am currently testing and I will let you know if there are improvements.

    Thnaks

    Joolz

    Was this answer helpful?

    0 comments No comments