Outlook 365 for Mac - not sending attachments

Anonymous
2022-05-27T14:24:12+00:00

I have an issue whereby Outlook for Mac is losing attachments when sending emails (typically, but not exclusively, PDF files).

If a file(s) is/are dragged and dropped into an email it is shown as attached and appears to send as normal. There are no error messages or bouncebacks, and the first we know that the email has lost the attachment is when we are advised by the recipient. Then when checking the sent folder, the email is there but again without the attachments.

Doesn't do this every-time though... sometimes the email goes with the attachments as it normally should.

I'm using version 16.62 (22052500)

Has anybody else had this issue and is there a fix? Or is it a software glitch?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-08-25T13:23:30+00:00

    Yes, thankfully the new version has fixed the problem for us. I will update if it happens again

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  2. Anonymous
    2023-08-24T17:04:58+00:00

    Same as everyone -

    Mine is PDF attachments disappear.

    I can then reply all to the send message missing the attachment and re-attach and it then works.

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  3. Anonymous
    2023-08-21T22:24:01+00:00

    I don't use Hubspot and I still have the attachment issue, so I don't think Hubspot is the root cause, sadly.

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  4. Anonymous
    2022-08-12T14:14:08+00:00

    Since I go back to old outlook everything is working fine.

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