Why is an IMAP Inbox Only Displaying 10,000 Items When There are Many More Emails on the Server?

Thanks for staying with this Norm, BDSolomon, and everyone else who has identified the second issue with Spam. Have we stated the additional unwanted behavior which is happening? You can't look for any good mail in the Spam folder , but ALSO you can no longer Mark anything as Spam. Since there is no mapping for a spam folder to sync, everything I've tried to Mark or Block just goes back into the Inbox and comes right back as new. You can only Delete to get rid of it - each message, each day.

So without proper mapping and sync with IMAP for Spam, we can no longer spam-train from local clients at all. I work with two main email accounts from yahoo servers and this is really getting unmanageable. (We have to now sign on to the web to take care of all unwanted sender issues)

This change is separate from the 10,000 limit problem, as I did update to the "export.." server for my AOL account, but did not change the setting for my Yahoo email. The non-sync for Spam has started happening for both. no words...

anne-0, I mentioned that I wanted to contact AOL but didn't explain why I had delayed doing so (guess I figured including ranting in my Post wouldn't be helpful, as you mentioned).

To clarify, it was that I simply didn't have the energy to endure the pathetic interaction I anticipated in dealing with the Tech Support reps (who should be re-named the "Technically Clueless Non-Supportive reps").

This would have involved trying to convince them that there was a new IMAP server, and getting them to admit there had been a problem and an (attempt) at a resolution, etc., while they asked what kind of machine I'm using and told me it was a Microsoft problem, even though I'd be politely explaining that this happened with all platforms, all mail apps, and my specific situation was irrelevant.

But I'll go ahead and attempt to contact them, even though it will no doubt be useless. Who knows, the last moron told me that they get a "Bulletin" on major issues if enough people complain, so maybe they'll have something helpful to offer.

I have noticed the same thing with AOL, i.e., it syncs a batch of emails with Outlook and then stalls. I assume this happens when a new email arrives, which then causes the sync to re-start and then catch up to the place where it left off. I also have a large number of un-archived emails on the server (more than 150,000).

Since the "export" fix was distributed here a few days ago, I have been keeping my desktop and my laptop working around the clock waiting for Outlook to complete the sync. I'm still only about 75% complete as of this writing.

Yes, you both are spot-on about the Spam issue, describing the risk exactly. I can see we had the old behavior in all history, and with the updated imap servers, then it changed only as we all switched to the (older-type) "export" server. So this ~do not download Spam in sync~ behavior was added recently also without QA/Change management.

My question is - have you been able to contact anyone in AOL who can have a competent interaction and any productive, logical response? I've tried 3 times and the responses back to the effort have been just inexcusable. It's surely not helpful to rant, but these are total idiots. Is this a follow-up issue that will need to go to Yahoo directly?

I didn't notice the bulk mail issue, but yes it's been emptied; have no bulk filter, and both bulk mail and spam are empty (spam had been empty for years). And yes I have had legit messages flagged, so that is not good. Am I going to have to log into aol or aol mail to get them back? OK, it;s in the spam folder in webmail.aol.com; in fact Walker's reply to me went there.

Hmm, been a while. Just moved a few legit ones, and apparently I've missed a lot of deliveruIes of things I never ordered, and won a number of Ninja devices. Oh, I hope I didn't lose out by not responding. :)

BTW, on my old PC it took a few hours go get from 10i,000 to 57,000 and change, and then the search index had at least 20,000 to catch up with. On the new one (still not fully in service), it took probably less than an hour, and I had the outlook index status and the overall one from control panel. Control panel number of index entries kept updating in spurts along with the mailbox; occasionally outlook showed around 100 or less remaining (but usually zero), and at the end both said it was complete. So interesting that the new (faster) PC kept up with the indexing, AND faster. (For the indexing, I have DisableBackoff set to 1 in a number of places, so it runs even if there is activity going on.)