Why is an IMAP Inbox Only Displaying 10,000 Items When There are Many More Emails on the Server?

I have had the same issue, called Apple support, had a case number, but no resolution yet.

Since it is a yahoo account, I have been working on the Yahoo web site that still displays all my past emails.

Have tried rebuilding a couple of times in Outlook the inbox, but no success.

One of the thing that I have not tried yet, but I saw some people in forums saying that it worked for AOL, is to delete the account, recreate it, but NOT as a specific AOL, or Yahoo options, as "another" account, but you might need some help when doing that from the AOL or yahoo desk, and I have not had the time to try, but was curious if anyone had, and if it worked.

It is super annoying to only have 10,000 emails in Outlook, hopefully Apple can solve this one quickly

Luc

Do you write the rules using a scripting language, or using the outlook rules tool? If the latter, maybe enough changed that it isn't recognized. If you used the tool, maybe you need to reenter them?

I have a rule triggering on the email from my daily backups, triggering on text to look for errors... with the exception of a phony error that sometimes happens. I just started a reboot of the NAS drive and then tried a backup. Naturally it failed.

On both PCs when the email came in, it popped up telling me about it. So the rule worked in two outlook versions in two windows versions.

I have always and continue to have problems with email locking up; sometimes refreshing (gmail android) and send/receive (out windows) works, other times I have to close the program. Sometimes I have to kick the one I read/deleted it in first, then the other.

I've had days with no emails for many hours; I notice that, close/open, and suddenly hours of email come in.

I think this is no different from that.

I read (so marked not new) in each of the two platforms and after some restarts, they showed up in the other (email marked read, or deleted, as the case may be). And note I wouldn't think of using this "export." trick on the android. As is, it only gets about 1-3 months of email. I don't really work with long term email on the phone or tablet. But it is still using whatever it used before, and the PCs use the export prefix. So they work, just takes some time and/or restarting, but no worse that it's always been.

I use Thunderbird to access AOL, and experienced this problem, too.

I just modified the IMAP server setting, appending "export." before the "imap.aol.com",

and my "lost" emails re-appeared.

Thanks for the research, work, etc., etc, to all participants.

Paul

Changing the imap server restored access to all of my emails, but broke the Rules functionality set up in Outlook.

"The message could not be moved because the destination folder could not be found."

Default ProfileName: [Not Logged]

ProfilePath: [Not Logged]

Proxy Settings:

{

GlobalProxy =     {

    FTPPassive = 1;

};

en0 =     {

    FTPPassive = 1;

};

}

Number of email messages: 128648

Number of folders: 23

Number of reminders: 0

Number of Contacts: 90

Number of Calendar Items: 3

Number of email accounts: 1

Number of LDAP accounts: 0

----------------------------- I M A P ------------------------------

Default Account: TRUE

isAccountMigratedToHx: TRUE

Account Name: [Not Logged]

Account Full Name: [Not Logged]

[Not Logged]@att.net

Email Server: [Not Logged]

Account Uses SSL: TRUE

SMTP Server: [Not Logged]

Authentication ID: [Not Logged]

Account Supports REST: FALSE

Account Setup For REST: FALSE

Folders in Account: 9

Calendars in Account: 0

Reminders in Account: 0

Calendar Items in Account: 3

----------------------------- I M A P ------------------------------

Default application for calendar items: TRUE

Default application for contact items: TRUE

Default application for message items: TRUE

Default application for note items: TRUE

Default application for task items: TRUE