Using Classic Outlook on Windows for personal email, calendar, and contact management
Agreed! My default workflow is to open email in individual windows which allows me to reference/cut-paste/action many items in parallel.
The reading pane is not a workaround as it marks items as read, regardless of if it has been viewed, and it is also a clunky workflow that I always have disabled in outlook.
If 'open in new window' is not a selectable or default action when opening/reading email, then I won't ever be using New Outlook .
(BTW - I do realise we actually work in serial regardless of how many windows are open)