How to remove old Outlook after switching to New Outlook

Anonymous
2023-08-31T13:11:06+00:00

After changing to the New Outlook, my office apps still try to use old outlook application when I try to share a document (File - Share - Email). It opens old outlook but wont send. It just sets in Outbox. I assume some clean up is necessary to remove remanence of old Outlook?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

64 answers

Sort by: Most helpful
  1. Anonymous
    2024-10-22T07:18:12+00:00

    Agreed, this is very poor customer service on Microsofts part...

    I am sure far more than those commenting here are struggling with the same issue and hardly a difficult scenario for Microsoft Dev's to replicate.

    Based on the lack of response I am guessing they currently have no method of removing just the Outlook Classic element of the Microsoft Office 365 App package. Just a shame they cannot at least provide that information along with a time line for a fix.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-06-07T21:16:30+00:00

    Outlook does not show up in Programs and Features, even if it is installed, as the rest of MS Office apps are

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-08-06T09:59:57+00:00

    So where you ever going to give instructions for windows 11 or they just don't exist??

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-06-15T12:32:26+00:00

    I try to send any type of document word, excel, pdf and it opens my old outlook......so frustrating!

    if you figure out the enterprise update please let me know!

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-02-15T21:22:51+00:00

    AGREE WITH YOU

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments