Outlook for macOS: Dropping attachments (randomly)

Anonymous
2023-06-05T09:33:54+00:00

Hello all,

For some reason, Outlook for Mac is dropping attachments and images in the emails I send. It's random, but it happens to me quite often. I managed to find out that this issue has historically occurred with other people using older versions. It seems that this bug has returned to Outlook for Mac.

I have the latest version 16.75.

macOS is also updated, i.e., macOS Ventura 13.4 (22F66).

I didn't have this problem before. It appeared about a month ago. In the meantime, a new version of macOS has been released and there have been several updates for Outlook, but the situation persists.

Attachment randomly disappears from the e-mail which I send with the attachments and pictures. It looks very unprofessional.

This is example how it looks when I add picture to the e-mail when the message is sent.

If I try it once again on the second attempt the attachments/pictures are sent without issues.

I need help, please.Any advice?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-06-29T14:28:38+00:00

    I've been having the same issue for around 1 month now. It looks extremely unprofessional, especially if they have asked for it twice and the same error occurs.

    I tried to uninstall & then reinstall the Outlook Application and this briefly fixed it for 1 day last week (Friday), but coming back to work on Monday it is now back to dropping them again.

    I have tried the uninstall tactic a few times but it's not fixed it.

    I am running MacOS Ventura - Version 13.3.1 (a) (22E772610a) & Outlook 16.74.1

    @De Paul N. Kwizera MSFT can you advise on what to do here please?

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  2. Anonymous
    2023-06-15T06:26:01+00:00

    Hi,

    do you have any update? I just received another Outlook update, version 16.75.23061307 and the issue was not fixed.

    It's very annoying for me. I guess I will change the application for some better which works.

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  3. Anonymous
    2023-11-07T15:31:13+00:00

    Microsoft this is a joke.

    I am using this to communicate to my customers and suppliers who must think I am a moron.

    The attachment is there in the email, but when I hit send it is removed!

    We are all paying you plenty of money for software where a basic function is broken!!!!!!!

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  4. Anonymous
    2023-09-07T10:28:27+00:00

    I switched to the preview channel and tried it with version 16.77. And unfortunately the attachments thing still doesn't work. Now I'm tired of it and only use the legacy version. I will also recommend this to all users in our company. The advantage of the legacy version is that I can now also manage my to-dos directly again. I will not switch to the new version until it is declared as final. Unbelievable what Microsoft is doing to us users.

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  5. Anonymous
    2023-06-07T13:55:35+00:00

    Hello,

    my actual version is 16.75,

    How I can proceed the rollback to the previous version?

    When you can expect the fix will be deployed?

    Thanks

    Martin

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