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I am migrating from an old desktop PC that is utilizing Microsoft 2019 to a new laptop that is using Outlook 365 (subscription). I want to move my .pst file from Outlook 2019 to my new laptop and Outlook 365. There is NO FILE TAB in Outlook 365. How do I direct Outlook where to look for the .pst file???
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello WIUser
Are you using Outlook on the web or Outlook that was installed with Office? Type Outlook on the start menu to open the desktop app - its called Outlook app.
It looks nearly identical to Outlook 2019 as seem in my second screenshot.
-- Diane
A possible solution for some of you, since Microsoft cannot be bothered to provide one, is to disable the "Try the new Outlook" option (see screenshot). This made the File menu appear for me, I hope it helps others.
It's absolute rubbish and Microsoft is incapable of providing a satisfactory explanation.
seriously. wow just no way to find the file button in Office 365 and no one at MSoft helping or offering a solution
Per Microsoft Engineer (11/17/23):
"We've had a few people reach out regarding the New Outlook experience, mostly about changes and items missing. Currently it's in an early release stage, so it's missing a good bit of the functionality of the Outlook we've been used to for quite some time.As yourself and the forum posts have mentioned, there is currently no File tab. Other important features such as the ability to import/export .pst files for mail and contacts is missing, and you can't have double spaced emails for viewing, just as some examples.Microsoft will be implementing features back into the new Outlook that were not ready for it's initial release, this is more like a trial run to gauge feedback on the new UI and layout, which is much more akin to Outlook on the web. Outlook on Mac has been going through a similar release for the past year or so with features being added gradually before finalization.For the time being, if you need to access missing features, such as import/export, we recommend using the Classic Outlook experience until the new version is more fleshed out and finalized. There's no ETA on the rollout for the finished product, but the classic Outlook will continue to be useable for the foreseeable future."