Where, Oh Where, Is the File Tab in Outlook 365???

Anonymous
2023-05-11T02:11:34+00:00

I am migrating from an old desktop PC that is utilizing Microsoft 2019 to a new laptop that is using Outlook 365 (subscription). I want to move my .pst file from Outlook 2019 to my new laptop and Outlook 365. There is NO FILE TAB in Outlook 365. How do I direct Outlook where to look for the .pst file???

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2023-05-11T02:47:27+00:00

Hello WIUser

Are you using Outlook on the web or Outlook that was installed with Office? Type Outlook on the start menu to open the desktop app - its called Outlook app.

It looks nearly identical to Outlook 2019 as seem in my second screenshot.

-- Diane

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  1. Anonymous
    2024-02-16T11:35:31+00:00

    yes, had new laptop with windows 11 and it seems to auto to NEW outlook on the taskbar (you wil prob see it marked NEW) terrible interface and no file tab, no auto capitalisation etc. thanks to this contributors below I went to search bar and found my old outlook, you should see 2 apps, just click the one that has the old icon. that's a good half hour of my life i won't get back....

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  2. Anonymous
    2024-02-11T19:39:37+00:00

    So how to get Outlook Classic back?Switching to Outlook Classic does not show File menu. Old Outlook 365 app can only start in safe mode. So many issues with new outlook, it is unfathomable. Cant open pst files. Old settings are missing. Where are the addins?

    And to add insult to all my $$$$ and injury, I got a call from MSFT rep, who can speak but cannot hear me. Just like Microsoft.

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  3. Anonymous
    2024-02-11T18:30:02+00:00

    I was led to this "answer" from a question about how to turn off irritating sound notifications. I was told to go to "File" tab. As you all note, there ISN'T a "File" tab in Outlook 365.

    So I finally figured out how to do this:

    1. Go to Outlook 365 on web.
    2. Go to Settings "Cog" in upper right.
    3. Select "General" option.
    4. Select "Notifications" option.
    5. Choose which ever option -- mail, calendar, etc. - for which you want to TURN OFF notifications sound.
    6. UNCLICK "PLAY SOUND" tab.

    That's it. Simple enough to explain. What is it about Microsoft Help that needs to make simple instructions complicated, unclear, and/or ambiguous? It's as if it's a point of pride to NOT be straight forward.

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  4. Anonymous
    2024-02-01T22:46:32+00:00

    I WAS VERY CONFUSED WITH 2 OUTLOOKS AFTER LOADING 365..............WHAT A MESS..... SEARCHED FOR OUTLOOK APP IN THE START BUTTON AND FOUND IT.... LOADED OUTLOOK APP EASILY AND LOOKS LIKE MY OLD OUTLOOK WITH FILE, HOME, SEND/RECEIVE, ETC.... HAPPY AFTER SPENDING HOURS LOOKING FOR THE INFAMOUS "FILE" COMMAND AND JUNK - BLOCK SENDER............

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