Outlook is returning Remote Server returned '421 4.3.2 Service not available' for two of my groups.outlook.com groups

Anonymous
2022-06-28T02:36:22+00:00

* * * Mod note: See the post by Diane Poremsky MVP * * *

Yesterday and today outlook.com is refusing all group email.
I have two different groups that I use weekly. Today I get this message.'

The recipient's email system isn't accepting messages now. Please try resending your message later or contact the recipient directly.

Generating server: BN6PR19MB0962.namprd19.prod.outlook.com
Total retry attempts: 4

___@___.___
Remote Server returned '421 4.3.2 Service not available'

Original message headers:

Received: from SA0PR19MB4412.namprd19.prod.outlook.com (2603:10b6:806:ba::17)
by BN6PR19MB0962.namprd19.prod.outlook.com (2603:10b6:404:74::9) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5373.18; Sun, 26 Jun
2022 19:00:06 +0000
Received: from DM4PR19MB6342.namprd19.prod.outlook.com (2603:10b6:8:a7::11) by
SA0PR19MB4412.namprd19.prod.outlook.com (2603:10b6:806:ba::17) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.5373.18; Sun, 26 Jun 2022 18:59:37 +0000
Received: from DM4PR19MB6342.namprd19.prod.outlook.com

WHAT IS GOING ON WITH OUTLOOK GROUPS??

I create a NEW group to test and it ALSO returns the same error.

* Pinned until August 1, 2022.

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Most helpful
  1. Anonymous
    2022-07-26T00:14:02+00:00

    I did the same. The new group seems to work, at least for some members, but each time I send I get :

    Delivery has failed to these recipients or groups:

    ******@mts.outlook.com
    Your message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist.

    Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their domain isn't properly registered at their domain registrar. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

    I have no idea what this email address is; it certainly isn't part of my group.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-07-26T00:13:28+00:00

    I created a new group tpo mirror my original group, whicg recently refused to allow access to members so I can't see them, let add or delete members!

    The new group seems to work, at least for some members, but each time I send I get :

    Delivery has failed to these recipients or groups:

    ******@mts.outlook.com
    Your message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist.

    Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their domain isn't properly registered at their domain registrar. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

    I have no idea what this email address is; it certainly isn't part of my group.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-07-25T23:48:39+00:00

    I had to recreate my group to solve the visibility problem.

    Abandoned the old group.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-07-25T22:34:57+00:00

    My Group email sends appear to be working but getting delivery failed to these recipients or groups (******@mts.outlook.com).

    And always getting an error when attempting to see members (something went wrong. Please Try later)

    Not an email address that I am aware of or can decipher.

    regards

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-07-14T19:00:05+00:00

    My large groups do not display members but two small groups do .

    Was this answer helpful?

    0 comments No comments